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My iphone wont charge or turn on. The night before
my iphone wont charge or turn on JA: When did you last charge your iPhone? Customer: the night before yesterday JA: Have you tried a force reboot (pressing and holding the Home and Sleep/Wake buttons … read more
Cris
Cris
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My iPhone is not working. It started acting strange since
My iPhone is not working. It started acting strange since the last update. Last night, even though it had a 94% charge, it stopped opening. This morning I plugged in the charger and the screen flashed… read more
Pete
Pete
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Bachelor's Degree
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I dropped my phone last night and now there are just lines
hi , i dropped my phone last night and now there are just lines on it.. i can get it to turn off and on, but there are just lines and i can't use it.. :( … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
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I recently had a new charging port installed on my iphone7
Hello, I recently had a new charging port installed on my iphone7 and at the time they said my battery was fine, however now if I don't plug it in at night the battery will be completely dead in the m… read more
Harry
Harry
2,219 satisfied customers
If an iphone stays on a dead screen what do you do, iphone
if an iphone stays on a dead screen what do you do … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
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Yesterday, my iPhone wasn't holding a charge, it would
Yesterday, my iPhone wasn't holding a charge, it would charge to about 2%, then would die even while being plugged in. Last night, I plugged it in overnight and now it wont turn on or even display the… read more
Ashik
Ashik
Master's Degree
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My boyfriend recently got a new work phone (iPhone 6) about
My boyfriend recently got a new work phone (iPhone 6) about a week or two ago. He had the phone on the case that came with the phone and today, it fell, causing the screen to break. His employer would… read more
Rusty
Rusty
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Associate Degree
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my wifes 3GS iPhone will not turn on. i was charging overnight
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Cris
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EVerything works on my iphone 3GS apart from the keyboard.
EVerything works on my iphone 3GS apart from the keyboard. How do I get it to work please. Seem to have tried most things… read more
Vinod Menon
Vinod Menon
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Master's Degree
380 satisfied customers
I need to transfer my 1700+ notes from my 3g to my iphone5. the 3g has old software on it,
I need to transfer my 1700+ notes from my 3g to my iphone5. the 3g has old software on it, 3.1.3(7E18) At&T 5.6, serial number 88950L278M7, model MC178CH. I tried already syncing. The box for notes wa… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I just bought a new iPhone 5 to replace my iPhone 3GS. When
I just bought a new iPhone 5 to replace my iPhone 3GS. When setting up the new phone, for some reason it restored to an old backup. In other words, it did not port over any text messages or photos fro… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
When Syncing my iphone last night it stalled when getting the
When Syncing my iphone last night it stalled when getting the memory data. This is an iphone 3gs i that helps. It will not turn off or anything. It only has the Apple with the bar underneath with just… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I sync my new iphone 4 to my computer that had my old 3G information
I sync my new iphone 4 to my computer that had my old 3G information and now my iphone 4 info is gone, how can I get it back. My old 3g info is on my new phone and I need to retrieve text and photos. … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
380 satisfied customers
Hi I bought a 4s two weeks ago and had to charge 3 times a
Hi I bought a 4s two weeks ago and had to charge 3 times a day after much research I have now turned off most of the phones applicaions and only turn on when required 3g blootooth locations notificati… read more
Vinod Menon
Vinod Menon
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I bought an unlocked iphone 3GS. It worked when I put my SIM
I bought an unlocked iphone 3GS. It worked when I put my SIM card in (I am in the Middle East). When I plugged it into my Itunes it did make a backup but when it went to update it wiped everything out… read more
RandyNetwork Tech
RandyNetwork Tech
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Last night I made a call on my iPhone. Hung up went to make
Last night I made a call on my iPhone. Hung up went to make another call and my iPhone went dead. I thought it just needed charging. I charged it overnight and it still won't turn on. Is there anythin… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Last night, my iPhone lost power & died. When I tried to charge
Last night, my iPhone lost power & died. When I tried to charge it, the apple on the screen went on for a short period of time, then turned off again. It repeated this until i unpluged it. I restored … read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
My battery ran out and I have been trying to charge the iphone
My battery ran out and I have been trying to charge the iphone for 2 and a half hours. The battery logo with a little bit of red bar is all I am getting. Can you tell me what's wrong? Thanks, XXXXX… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

380 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

2,647 satisfied customers

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Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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