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My Apple ID has been disabled. 7 plus/11.5. Couple of weeks.

Customer Question
My Apple ID has...

My Apple ID has been disabled

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

7 plus/11.5

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Couple of weeks. I’ve tried changing my password.

Submitted: 7 months ago.Category: Smartphones
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Answered in 5 hours by:
12/13/2017
Technician: Samuel White, Tech Expert replied 7 months ago
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 510
Experience: Verizon Tech Manager multi-unit
Verified

We are going to need to recover the account completely. Do you a least remember the username or email address you used for this account?

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Customer reply replied 7 months ago
BrownSonny-***@******.***
Technician: Samuel White, Tech Expert replied 7 months ago

Sorry I should have told you not to post your username. (you only need to answer yes or no...please do not provide this information as it will be visible to others on this page)

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Technician: Samuel White, Tech Expert replied 7 months ago

To keep your information private please follow this link to unlock your account:

https://iforgot.apple.com/password/verify/appleid

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Technician: Samuel White, Tech Expert replied 7 months ago

Were you successful?

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Technician: Samuel White, Tech Expert replied 7 months ago

Rating me is important because it opens me to help others and also lets the company see that I am working with each customer. Please take just a moment to rate me… it helps greatly!

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Technician: Samuel White, Tech Expert replied 7 months ago

Were you successful?

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Category: Smartphones
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