Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
Our daughter has given my wife a hand-me-down iphone 5s and
our daughter has given my wife a hand-me-down iphone 5s and we would like to transfer her old sony experia phone number over to the iphone. Both the sony and the iphone are both unlocked. What do we n… read more
Harry
Harry
IT
3,034 satisfied customers
Of the available iphones and android phones, which do you
Of the available iphones and android phones, which do you recommend for someone who only wants to use while traveling, does very little texting, search for eating places, read emails and looks at Face… read more
Michael T
Michael T
80 satisfied customers
Transfer cotacts from one phone to a new one with different
transfer cotacts from one phone to a new one with different size sim cards . old phone is doro 626 and new one is apple iphone se ? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I have a iphone 5 s for the last two weeks i'm getting no
i have a iphone 5 s for the last two weeks i'm getting no sim card message and then no service … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I have lots of problems (lol) all self inflicted so I am
Good Morning! I have lots of problems (lol) all self inflicted so I am looking for help. Let me start at the beginning - I have an Iphone 5C. I don't remember any of my passwords for Itunes, Icloud, A… read more
Randy***** CellTech
Randy***** CellTech
1,847 satisfied customers
My computer, iPhone, and iPad will all allow me to receive
My computer, iPhone, and iPad will all allow me to receive texts and emails me, but the iPad and iPhone say "message cannot be sent" when I try to send emails or text messages… read more
kazkillinger
kazkillinger
Bachelor's Degree
2,224 satisfied customers
How do I get my iphone unlocked? I have switched from AT&T
How do I get my iphone unlocked? I have switched from AT&T to TMobile, paid by bills but it has been 4 days and AT&T has not unlocked our phones! We have no phone service. This is our land line as wel… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I have an iphone 4 and 5 and have been messaging a mate on
I have an iphone 4 and 5 and have been messaging a mate on his work phone. He is now moving jobs and has to give back the phone. Are our text messages and photos shared stored on the SIM of the phone?… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
1,938 satisfied customers
for about a week my blackberry bold has no network in certain
for about a week my blackberry bold has no network in certain places. I have had it for over a year and never experienced this problem before. The technician did a soft ware wipe to no avail . I trans… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I just bought an iPhone 4 16gb off of eBay. It does not have
I just bought an iPhone 4 16gb off of eBay. It does not have a SIM card in the slot; can I buy a tracfone or other prepaid SIM card and use it in the iPhone? I have an AT&T account for my iPhone 3 rig… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
Ive just arrived from Australia and my iPhone 4S doesnt work
I've just arrived from Australia and my iPhone 4S doesn't work here. What can I do, my iPad has connected to the AT&T network but not my iPhone… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
If I give my 3GS iphone away, do I remove the sim card first?
If I give my 3GS iphone away, do I remove the sim card first? Where does recipient get a new sim card and what id the cost?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
hi, I bought a new unlocked iPhone 4 from ebay some time ago,
hi, I bought a new unlocked iPhone 4 from ebay some time ago, my problem is that I cannot activate the iPhone, I was told that the iphone had originally a SIM card from vodaphone and that I need to in… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I am going to Mexico and I have a gsm smartphone with an activated
I am going to Mexico and I have a gsm smartphone with an activated AT&T Gophone sim card. I talked to an AT&T sales rep and she said I can buy $10 package that includes 250 minutes of roaming in Mexic… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
Has anyone with with a non jailbroken iPhone 4 and ATT as the
Has anyone with with a non jailbroken iPhone 4 and ATT as the carrier been to Beijing China? I need to know if it will just work (make calls) or if there was anything special you had to do.… read more
Randy***** CellTech
Randy***** CellTech
1,847 satisfied customers
i have a brand new iphone upgraded from 3gs. bought in apple
i have a brand new iphone upgraded from 3gs. bought in apple store. doesnt work. face says "missing sim card" and "invalid simcard."… read more
Ashik
Ashik
Master's Degree
1,093 satisfied customers
I have an iphone 3 and an ipad2. I use Verizon as my provider
I have an iphone 3 and an ipad2. I use Verizon as my provider on my iphone/ipad and have internet at home with Cox. Here is my question, is there an easier way to clean out my emails than doing this p… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
191 satisfied customers
My sons tracfone (Samsung) doesnt work. It just shows a wh
My son's tracfone (Samsung) doesn't work. It just shows a white screen. Will moving the sim card to another same phone work? If not, what do I do?… read more
Kriptokrit
Kriptokrit
Smartphone Tech.
176 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x