Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
Just backed up on my new phone and I can't access my
Just backed up on my new phone and I can't access my instagram,Snapchat and some other apps.When I click on the apps I'm asked to provide password ***** my old Apple ID which I have forgotten.I only r… read more
Ashik
Ashik
Master's Degree
1,169 satisfied customers
I've deleted a couple albums from my phone now I can't
I've deleted a couple albums from my phone now I can't retrieve them. They show up as purchased but I can't get them back, can't even rebuy them still on my iPad tho … read more
Mark
Mark
Master IT
1 satisfied customers
I lost my iPhone this weekend and I have no access to it I
Hello I lost my iPhone this weekend and I have no access to it I want to back up on a new iPhone my Apple ID but I have no access to my old phone number … read more
Josh Sheehan
Josh Sheehan
Computer Networking
156 satisfied customers
I am unable to login to my iphone with my fingerprint and
I am unable to login to my iphone with my fingerprint and the pw my son setup is no longer working. Idk what to do. I'm not tech savvy. Let's just same I'm old... … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,100 satisfied customers
I'm locked out of my phone. I don't remember I'm on my
Yes this is my daughters phone I'm using does he need my number… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
I can't open my iPhone I forgot my pin please help me out. I
I can't open my iPhone I forgot my pin please help me out … read more
Cris
Cris
1,331 satisfied customers
I forgot my password for my iPhone 7plus and can't continue
I forgot my password ***** my iPhone 7plus and can't continue to reset my ipad … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,100 satisfied customers
I forgot my Apple ID to purchase an app. Several months ago.
I forgot my Apple ID to purchase an app JA: When did you last change your password ***** Apple ID? Customer: Several months ago JA: Did you try resetting through Apple's online account reset tool? Cus… read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
154 satisfied customers
I am totally locked out of my iPhone. I know my Apple ID
I am totally locked out of my iPhone. I know my Apple ID #but not the password ? Don't know what to do from here . … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,100 satisfied customers
I just received an I-phone and am trying to set it up. I am
I just received an I-phone and am trying to set it up. I am trying to add my Yahoo mail account and I can't remember my password. Can you help me. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
455 satisfied customers
Tried to turn on iPhone but told it was locked. Has been
Tried to turn on iPhone but told it was locked. Has been until now. On holiday in Canada at present and don't have details of password ***** and need phone to keep in touch wit home … read more
Harry
Harry
2,486 satisfied customers
I completely forgot my password and now it says iPhone
I completely forgot my password ***** now it says iPhone disabled connect with itunes … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
Just got a replacement phone we forgot our Apple ID and
Just got a replacement phone we forgot our Apple ID and password … read more
Samuel White
Samuel White
Owner and Expert Tech
299 satisfied customers
How do l get iPhone text messages to work on iPad. I have
I have apple 2018 iPad and iPhone I'm the Grammy and don't know internet words yet I don't understand what you mean … read more
stevenl1469
stevenl1469
231 satisfied customers
I've tried to reset my iPhone password I've had a number of
I've tried to reset my iPhone password *****'ve had a number of a number sent to me but they don't work or I'm not doing something right please help me if you can thank you … read more
Harry
Harry
2,486 satisfied customers
I can't remember my password so can't download apps don't
I can't remember my password ***** can't download apps don't know how to change … read more
Harry
Harry
2,486 satisfied customers
I'm being hacked like yesterday I got a message from apple
I'm being hacked like yesterday I got a message from apple saying this is you newapple id . I didn't ask for one cause I don't know what it is really, a few days beforthat someone was trying to get in… read more
Justin Johnson
Justin Johnson
Owner
8,144 satisfied customers
I was having trouble with my fone and I asked a couple of
I was having trouble with my fone and I asked a couple of people if they could help me and now I have no idea what my Apple ID is so there for I can't make any purchases or anything please help … read more
Samuel White
Samuel White
Owner and Expert Tech
299 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

3,432 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x