Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
My I phone 6 started speaking out every keystroke I make,
My I phone 6 started speaking out every keystroke I make , and then disabled itself after I tried to enter my pass word. Every key needs a double tap to register. … read more
Cris
Cris
1,331 satisfied customers
Cannot remember my passcode to my iphone. Do not remember i
cannot remember my passcode to my iphone JA: When did you last change your password ***** Apple ID? Customer: do not remember i think maybe sometime last year JA: Did you try resetting through Apple's… read more
Eric
Eric
Software Developer
Associate Degree
1,531 satisfied customers
My phone is locked and I forgot my passcode. always used my
my phone is locked and I forgot my passcode. always used my thumb print … read more
Samuel White
Samuel White
Owner and Expert Tech
299 satisfied customers
I tried to access my iPhone this morning, and it required me
I tried to access my iPhone this morning, and it required me to type in a 4 digit passcode, when my passcode yesterday was 6 digits. I tried several passwords of what it could be with 4 digits, but I'… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,106 satisfied customers
I tried entering my account information on my iPhone and got
I tried entering my account information on my iPhone and got a message back saying that I was changing my device. I was using the same device I have always used. … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,986 satisfied customers
I've my I phone locked I can't put my passcode won't open.
I've my I phone locked I can't put my passcode won't open … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
I am locked out and I think I found my password in a book.
I am locked out and I think I found my password ***** a book … read more
Samuel White
Samuel White
Owner and Expert Tech
299 satisfied customers
I can't get into my phone because it asks for a password.
I can't get into my phone because it asks for a password. The passwords I have are too long to fit in the space provided. … read more
Justin Johnson
Justin Johnson
Owner
8,558 satisfied customers
My apple device is disabled---- how can this be fixed.
My apple device is disabled---- how can this be fixed. … read more
Karthik Nagarajan
Karthik Nagarajan
Senior Engineer
519 satisfied customers
Im locked out of my Iphone...Verizon couldnt help. Changed
changed it 2 wks ago biut that' not the prob. for some reason my phone said enter PASSCODE to restore Touch ID. My password ***** an * at the end and this key pad does show either the * or the # … read more
Eric
Eric
Software Developer
Associate Degree
1,531 satisfied customers
Apple i phone 4 Still works well but problem when I try to
Apple i phone 4 Still works well but problem when I try to answer incoming call - I have to put in password ***** By this time, the caller has gone. Can I leave out the need for a password? … read more
Harry
Harry
2,491 satisfied customers
I bought a new iPhone 7 2 days ago. Everything was good till
I bought a new iPhone 7 2 days ago. Everything was good till yesterday. The screen that comes up says ENTER PASSCODE - Touch ID requires your passcode when IPhone restarts. I never set that up and I c… read more
Steve G.
Steve G.
Chief Engineer
11,224 satisfied customers
My iPhone still has been locked. Went to Apple Store & had a
my iPhone still has been locked. Went to Apple Store & had a tech change to a new password ***** couldn't be activated until 24 hrs. I tried that new password ***** can't get past "incorrect'. Now it … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
My t9ouch passcode is disabled, and it is requiring another
my t9ouch passcode is disabled, and it is requiring another passcode but I didn't have another one how do I get in … read more
Samuel White
Samuel White
Owner and Expert Tech
299 satisfied customers
Ihave an iPhone 4. Ihave just been told by a Telecom rep that
Ihave an iPhone 4. Ihave just been told by a Telecom rep that the reason my passcode keeps rejecting is that someone else with my Christian name got in first. Either with the Apple id, or the passcode… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
I have a new iphone 5 and want to restore the backup from my
i have a new iphone 5 and want to restore the backup from my old phone but it wants a password. i have no idea what the password ***** ***** have never needed a password ***** i would sync.… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,919 satisfied customers
with the iPhone on but locked, I still can receive incoming
with the iPhone on but locked, I still can receive incoming calls, right? The problem I am having is what users call "butt calls." The iPhone is locked and in my pocket, and I bend or assume a positio… read more
Sergio A.
Sergio A.
Security & Technical Specialist
Bachelor's Degree
390 satisfied customers
iPhone 4 disabled as a result of my kid fidgeting,what to do
My iPhone 4 says disabled try again in 30 minutes because one of my kids did something to it.It now says it needs a passcode but I donot have a passcode? Help!… read more
Daniel P.
Daniel P.
Wireless Sales Consultant
Currently a student
2,058 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x