Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I currently have an I Phone 8...love it.....however just in
Hello, I currently have an I Phone 8...love it.....however just in the past week I changed my pass word and put in my thumb print....... all good so far... … read more
Ashik
Ashik
Master's Degree
1,093 satisfied customers
Need to put in password for my i phone account with verizon
need to put in password ***** my i phone account with verizon Am locked out thanks … read more
Justin Johnson
Justin Johnson
Owner
7,084 satisfied customers
My iPhone 6 has been lost.Can I stop the accounts or stop
My iPhone 6 has been lost.Can I stop the accounts or stop people from getting into any of my bank apps etc … read more
Ashik
Ashik
Master's Degree
1,093 satisfied customers
I LOST MY I-PHONE 8, WHAT SHOULD I DO? I DON'T UNDERSTAND
I LOST MY I-PHONE 8, WHAT SHOULD I DO? JA: What Operating System (OS) are you running on your iPhone? Customer: I DON'T UNDERSTAND WHAT IS OS? JA: The Mac Technician will be able to walk you through t… read more
Ashik
Ashik
Master's Degree
1,093 satisfied customers
Im locked out after the last update. Its telling me to
Im locked out after the last update. Its telling me to connect to itunes … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I buy iphone 7 second hand online the problem is icloud
I buy iphone 7 second hand online the problem is icloud activation lock … read more
Harry
Harry
IT
3,034 satisfied customers
I have received calls and notices saying the iphone I
I have received calls and notices saying the iphone I returned is not taken off my icloud account but I went through the process of taking it off in my icloud account. … read more
Michael T
Michael T
80 satisfied customers
Updated I phone then was asked to enter passcode, which I
updated I phone then was asked to enter passcode, which I had forgotten. can you help? … read more
Ashik
Ashik
Master's Degree
1,093 satisfied customers
I have an iPhone 5s. I cant use it because the person I got
I have an iPhone 5s. I cant use it because the person I got it from didn't sign out of there icloud account. How can I bypass or delete this account from this phone? … read more
Steve G.
Steve G.
Chief Engineer
11,224 satisfied customers
I was given a iPhone and once I restored it and stuff it
I was given a iPhone and once I restored it and stuff it said icloud lock activation and I have no way on contacting the onwer … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
How can I turn off Find My Phone to activate my new
How can I turn off Find My Phone to activate my new replacement phone when the option to "remove from this account" is not available?… read more
Ashik
Ashik
Master's Degree
1,093 satisfied customers
I purchased a new iphone 6 plus case yesterday from the
i purchased a new iphone 6 plus case yesterday from the apple rep He must have pressed mute or no volume, when he changed the old case to the new one. The phone is in the house. The house has been tor… read more
Ashik
Ashik
Master's Degree
1,093 satisfied customers
I am not getting any pictures people send me on my
hello. I am not getting any pictures people send me on my iphone 5s but they are NOT getting an error message "delivery failed" -- where are the pictures going? Is it possible they are going to anothe… read more
Randy***** CellTech
Randy***** CellTech
1,847 satisfied customers
SAMSUNG NOTE 4 ON T. MOBILE AND IPHONE.First I had a Note
SAMSUNG NOTE 4 ON T. MOBILE AND IPHONE. First I had a Note 2 with Tmobile. All All my contacts were synced up to google. Then I switched to Iphone with ATT and my contacts were moved up to att address… read more
Expert
Expert
When my neighbor got her a iPhone I helped her out using my
When my neighbor got her a iPhone I helped her out using my iTunes account and cloud to start using apps and stuff. She is on her own iTunes account and iCloud account now but every I update my operat… read more
Randy***** CellTech
Randy***** CellTech
1,847 satisfied customers
i traded a galaxy 3 for an apple phone that was pre owned I
i traded a galaxy 3 for an apple phone that was pre owned I cant reset the icloud because I only have email info no pass word and no way to find out what it is it has been reset to factory but it want… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
2,674 satisfied customers
I purchased a IPhone 5 used,but in great shape.It was unlocked
I purchased a IPhone 5 used,but in great shape.It was unlocked from Att. I recieved the phone in the mail and it had all of the previous owners stuff on it. Pictures E Mails etc. the phone will not le… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
We have two iphone 4s on our account. When either of us
We have two iphone 4s on our account. When either of us types in a note on the Notes app, it is on both phones. That stops us from using it for surprises, gift ideas, etc..... we aren't using iCloud a… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x