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I was watching a video online & my phone was locked up
good evening, I was watching a video online & my phone was locked up saying that it acquired a virus. now I am unable to use the internet browser on my phone. how can this be resolved? … read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
I just switched over from a Samsung Rugby android phone to
I just switched over from a Samsung Rugby android phone to an Apple iPhone 7+. When I try to access email on my new phone by entering my email address, it says that address does not exist. However, I … read more
Justin Johnson
Justin Johnson
Owner
6,966 satisfied customers
Its not my email exactly, My wife died in feb and she was
Its not my email exactly , My wife died in feb and she was the tech person and everything else in my life but about this- our phones and lap tops are linked but Apple id is on her email and though I h… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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I set up a apple I 4 account and I used a gmail account. But
I set up a apple I 4 account and I used a gmail account. But now it want let me download the app for gmail or Facebook? … read more
Expert
Expert
Master of Education
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I recently changed my gmail password on my laptop and now I
Hi, I recently changed my gmail password ***** my laptop and now I cant sign in on my Iphone. Any advice? … read more
Ashik
Ashik
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When I woke up that my cell phone has viruses and will crash
when I woke up that my cell phone has viruses and will crash is this real … read more
Ashik
Ashik
Master's Degree
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Cant get safari on my iPhone 6 its not showing on phone with
cant get safari on my iPhone 6 its not showing on phone with other apps and the app store says cannot connect to app store also doesn't show iTunes store app … read more
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Josh
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Associate Degree
752 satisfied customers
Apple iphone is infected with virus and immediate action
apple iphone is infected with virus and immediate action required contintue and foollow instructions to fix it do not close nwindow what do i do … read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
I was surfing on safari and received WARNING! VIRUS
I was surfing on safari and received WARNING! VIRUS DETECTED. Immediately call Apple support 1-***-***-**** what should I do?… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
O.K. I LOST MY I-PHONE A FEW WEEKS AGO ! BOUGHT A NEW
O.K. I LOST MY I-PHONE A FEW WEEKS AGO ! BOUGHT A NEW I-PHONE 6 S PLUS FROM VERIZON . WAS ABLE TO RETRIEVE ALL MY INFO. AND MY APPS / I CLOUD SAVED THEM . THEN A FEW DAYS AGO I GET A MESSAGE FROM " FI… read more
Richard
Richard
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IT Manager, Consultant
5,921 satisfied customers
I was in safari and a message came on the screen saying
I was in safari and a message came on the screen saying spyware may have been installed on my phone. They suggest I contact Apple Tech Support. I can't get the message to go away. Can someone help?… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
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Been a long time user of Androde but switched to iphone..love
Been a long time user of Androde but switched to iphone..love it most of the time but sure are some quarky parts, e.g. both Google app and safari have dissappeared… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
After resetting my iphone4, deleting yahoo acc and remaking
Hi,after resetting my iphone4, deleting yahoo acc and remaking it, turning reminders and notes off , resetting password ***** a browser earlier an inbox appears but it's empty and no other folders sho… read more
John
John
Bachelor's Degree
5,525 satisfied customers
When I sink my iphone with iTunes it shows 8.5 GB of "other"
When I sink my iphone with iTunes it shows 8.5 GB of "other" storage. How do I get rid of most of this "other" storage taking up so much space on my 16 GB iPhone?… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
I have set up a new email and when i send i get the message,
I have set up a new email and when i send i get the message, "a copy of the message has been placed in your outbox as the recipients server does not allow relaying". I have spoken to the tech support … read more
nalosin
nalosin
Smartphone Support Specialist
High School or GED
64 satisfied customers
Hello I can no longer find the icon for Safari on my I phone
Hello I can no longer find the icon for Safari on my I phone it seems to have vanished and of course no other access to internet… read more
nalosin
nalosin
Smartphone Support Specialist
High School or GED
64 satisfied customers
My website is powered by Google Sites. I have a blog post as
My website is powered by Google Sites. I have a blog post as well as part of the site. Is there an application I can use from my iphone to update the blog? Thanks… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a cisco guest access link on my iphone that I cannot
I have a cisco guest access link on my iphone that I cannot remove. It blocks my ability to use both safari and goggle. It is there from a hotel I stayed in in January. How do I get it off.… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

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Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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