Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

I locked my i phone when i entered the wrong password. About…

Customer Question
I locked my i...

I locked my i phone when i entered the wrong password

Technician's Assistant: When did you last change your password ***** Apple ID?

About a month ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No didn't know about it

Submitted: 7 months ago.Category: Smartphones
Show More
Show Less
Ask Your Own Smartphones Question
Answered in 1 hour by:
12/11/2017
Technician: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,644
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Smartphones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
381 Satisfied Customers
Experience: Experience in supporting and using smartphones.

Vinod Menon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Related Smartphones Questions
I just transferred data from iPhone 6 to iPhone 8 Plus and
I just transferred data from iPhone 6 to iPhone 8 Plus and the message that my Apple ID password ***** keeps coming up when I have reset my password … read more
Samuel White
Samuel White
Owner and Expert Tech
264 satisfied customers
When i try to enter my password i get a locked for security
when i try to enter my password ***** get a locked for security reasons. how can i undo this. it started when i went to the apple store in Modesto to replace my iphone 5s about 6 months ago. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My Iphone 6 has a wrong ID entered by salesman at Verizon
My Iphone 6 has a wrong ID entered by salesman at Verizon but I have no password ***** it. … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
I never setup an account on my phone entered the wrong e
i never setup an account on my phone entered the wrong e mail then got locked out … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
1,504 satisfied customers
I cannot get my password and apple wants a week to resolve
I cannot get my password ***** apple wants a week to resolve and still didn't work for my phone or tablet … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
It's in regards to Facebook on my phone. Can you help with
It's in regards ***** ***** on my phone. Can you help with that? … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I'm locked out! Last night, after I locked my phone...but
last night, after I locked my phone...but then forgot my PIN … read more
Samuel White
Samuel White
Owner and Expert Tech
264 satisfied customers
I have a iPhone 7 purchased 2 months ago. apple down loaded
Second opinion] i have a iPhone 7 purchased 2 months ago. apple down loaded software update forgot my unlock password ***** apple id password, Phone is locked called apple 2 time and did not resolve i… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
I have a new phone, I got locked out that phone. I used the
I have a new phone, I got locked out that phone. I used the email + password ***** I set up the account and I was able to unlock my phone. My phone is locked again, I cannot unlock phone using the use… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I have a Blackberry PRIV and I can't get it unlocked. I type
I have a Blackberry PRIV and I can't get it unlocked. I type in my password ***** nothing happens, need help as can't use my phone … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I have a new samsung s7 cell phone and i have locked it as
andy i have a new samsung s7 cell phone and i have locked it as if it was lost and cannot remember pass code to open it … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
There is an activation lock on it for some reason, dont
dont know. it will not let me do anything til I unlock activation. I npurchased this phone about 3 month ago from a friend and have used it with no problem until today … read more
Samuel White
Samuel White
Owner and Expert Tech
264 satisfied customers
I have opened my blackberry Passport with my password to 3
I have opened my blackberry Passport with my password ***** 2 to 3 years. Today my password ***** ***** working and I tried 3 times. The phone says I've entered the wrong password ***** times and will… read more
Expert
Expert
7 satisfied customers
I have had I phones since March of 2012, I started with a
I have had I phones since March of 2012, I started with a Apple ID***@******.*** and***@******.*** they are locked along with numerous email accounts with yahoo that have been hacked during my 22 year… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
472 satisfied customers
My own password ***** my sim, I forgot it after not using the
My own password ***** my sim, I forgot it after not using the sim for 8 months when I went abroad. I have the PUK and and PIN. How do I find the password ***** remove it?… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have a Blackberry Curve 9380. I have been overseas for 2
I have a Blackberry Curve 9380. I have been overseas for 2 months and not used the phone. When I switched it on it is asking for a password, which I keep entering, and it keeps saying it is incorrect.… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Hi, a few days ago I changed my password ***** my phone. But was
Hi, a few days ago I changed my password ***** my phone. But was locked out after several attemps to use the new password. I reset my phone, my apps downloaded from the cloud, was able to create new p… read more
Waitongu2
Waitongu2
Technician
Bachelor's Degree
159 satisfied customers
Hi I have a blackberry 9900 bold and yesterday i wanted to
Hi I have a blackberry 9900 bold and yesterday i wanted to transfer fotos to my computer. The phone asked me to type the word 'blackberry' and the next screen asked for a password. I have forgoten the… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x