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Cannot successfully pair my coolpix B500 with my iPhone. Not…

Customer Question
Cannot successfully pair my...

Cannot successfully pair my coolpix B500 with my iPhone

Technician's Assistant: Did you download all the necessary software to connect your camera to your computer (e.g. Canon EOS Utility)? Is your software the latest version?

Yes

Technician's Assistant: If you are using a USB cable, are you using the one that came with your camera or an aftermarket one?

Not using a cable

Submitted: 7 months ago.Category: Smartphones
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Answered in 5 hours by:
12/9/2017
Technician: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,643
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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