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When I make a call... this alarm goes off and then my phone…

Customer Question
Hi... When I make...

Hi... When I make a call... this alarm goes off and then my phone freezes,,,it has happened 3 times today... the last two times, no alarm ..just freezes. I am unable to call out.

Technician's Assistant: When did you last charge your phone?

Last night ... it had 82% battery when I last looked

Technician's Assistant: Have you tried a force reboot (pressing and holding the Power button)?

Its frozen... would not boot...the blue light in the let upper corner is on

Submitted: 7 months ago.Category: Smartphones
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Answered in 22 hours by:
12/9/2017
Technician: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,605
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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