Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I have an iPhone 7plus. I want to delete or erase the
I have an iPhone 7plus. I want to delete or erase the Primary persons Apple ID etc...he nor I know what his password ***** Can u help?… read more
Samuel White
Samuel White
Owner and Expert Tech
285 satisfied customers
On May 04 2018 I retired had a company phone tie whit my
On May 04 2018 I retired had a company phone tie whit my personal phone the company stopped their phone and that also stopped mine … read more
Samuel White
Samuel White
Owner and Expert Tech
285 satisfied customers
I have an Iphone 4 that I no longer use. My grandaughter
I have an Iphone 4 that I no longer use. My grandaughter asked if she could have it so she can use the internet to play games etc. So I gave it to her. However the email associated with this device is… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
130 satisfied customers
I have a 7 Plus that will not update my apps. (18 need to be
I have a 7 Plus that will not update my apps. (18 need to be updated) About two weeks ago it started asking for my Apple ID. It has never, never asked for that before. I have always been able to hit “… read more
John Castle
John Castle
BSC in Computing Network Management and Design
264 satisfied customers
I lost my phone and I want to track it. I don't remember my
I lost my phone and I want to track it. I don't remember my apple ID or password. I have the box with numbers when i purchased my phone. When I trie to recover my password, but unable to. … read more
Samuel White
Samuel White
Owner and Expert Tech
285 satisfied customers
I cannot sign in and the top of my iphone seems disabled
i cannot sign in and the top of my iphone seems disabled although i know for a fact my user name and password ***** correct. … read more
Harry
Harry
IT
2,909 satisfied customers
I have a new iPhone. I gave my old phone to a friend. We
I have a new iPhone. I gave my old phone to a friend . We don't know how to unlock it so he can use it . I don't remember my old email and password. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
My iphone5c will not start up I can receive calls but can't
My iphone5c will not start up I can receive calls but can't call Message says connect to iTunes but that didn't work. It says my phone is disabled HELP! … read more
Harry
Harry
IT
2,909 satisfied customers
Keep getting message on my iPhone to enter password.
Keep getting message on my iPhone to enter password. Apparently I don't have correct password. Phone says because I am logged onto iCloud I can reset by entering my passcode. Problem is that the passc… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
Disabled and locked. I honestly don't know My phone said I
I honestly don't know My phone said I was trying to locate it and wanted Apple ID and password ***** was sleeping so I'm not sure what happened … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
DeJaynes. I need to unlocked my phone. E-mail is. First time
I am Vicki DeJaynes. I need to unlocked my phone. E-mail is***@******.*** … read more
Samuel White
Samuel White
Owner and Expert Tech
285 satisfied customers
Locked out of newiphone and think it may have started on
locked out of newiphone and think it may have started on hotmail address i no longer use … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
Well it's my I phone 5 actually. I'm trying to buy things at
Well it's my I phone 5 actually. I'm trying to buy things at the store while playing games, etc. and it's not recognizing what I've previously used for my Apple ID. … read more
Samuel White
Samuel White
Owner and Expert Tech
285 satisfied customers
I have a work issued iPhone 6. There are some personal bank
I have a work issued iPhone 6. There are some personal bank related messages I had in a chat app called Viber with some pictures. I deleted the messages on Viber. Can the job restore the phone and acc… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My I phone got lost on Friday when i call it is off and it
Good morning my I phone got lost on Friday when i call it is off and it was given to me by my sister.so i was hoping you could help me trace it she forgot her I cloud password… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Ive been locked out of my phone, it says they will send how
ive been locked out of my phone, it says they will send how to change password ***** my email but they sent to my past email that i cant get access to. and my icloud accout is also locked up… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
My phone after updating was locked due to me not knowing my
My phone after updating was locked due to me not knowing my security questions nor my password, I also forgot my email password ***** am unable to retrieve a new password. I need to make an appointmen… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
I have a Galaxy s6 by Samsung. Playing with my phone on a
Good Morning: I have a Galaxy s6 by Samsung. Playing with my phone on a car trip; I activated the "fingerprint" feature and didn't write down a password. I've taken my phone to my AT & T and they say … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x