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I have a new credit and need to add it my account..I need to…

Customer Question
I have a new...

I have a new credit and need to add it my account..I need to speak to a live person

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

I'm 85 years old and don't know. My phone number is **********

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

I just need to change my billing info. I have only one eye to see with

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

T think that's all just to change my credit card info. Thanks

Submitted: 8 months ago.Category: Smartphones
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Answered in 5 hours by:
12/7/2017
Technician: carlo-cssm,
 replied 8 months ago
carlo-cssm
Category: Smartphones
Satisfied Customers: 0
Verified
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address.
Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. (paste the question link into the response).
Thank you,
The JustAnswer Customer Support Team.
Ask Your Own Smartphones Question
Technician: Richard, Smartphone Specialist replied 8 months ago
Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 47,537
Experience: Extensive Smartphone Issue Resolvement
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please for which service this is for?

Please let me know

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Category: Smartphones
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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