Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
First thing is, I was getting a notification that my Iphone
First thing is, I was getting a notification that my Iphone has'nt been backed up for two weeks, because mi Icloud is full. I purchased more Icloud space for (i think) .99 per month. This was several … read more
Expert
Expert
My cell phone can not access my Wi-Fi. Last week. Wi-Fi
my cell phone can not access my Wi-Fi JA: When were you last able to use your phone? Customer: last week JA: Have you tried a Factory Reset? This will erase the phone's contents, but the Phone Expert … read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
M iphone does not want accept router password. Comes back as
M iphone does not want accept router password. Comes back as password ***** … read more
Harry
Harry
2,398 satisfied customers
My iPhone 6 says "no service." I don't remember my password.
My iPhone 6 says "no service." I don't remember my password. I can't. connect to my xfinity network. What do I do? … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,861 satisfied customers
I forgot my password. It was around a week ago. I can't
It was around a week ago. I can't remember exactly when it was. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
305 satisfied customers
I have an iPhone 6 that I just got in August of last year.
I have an iPhone 6 that I just got in August of last year. The model is MQ3X2CL/A. I'm having issues sending messages to other iPhone users. They either don't receive the message or if they do and rep… read more
Harry
Harry
2,398 satisfied customers
I need step by step directions to backup my iPhone. Keep
I need step by step directions to backup my iPhone. Keep getting texts that it has not been backed up in 2 weeks. Backups happen when this iPhone is connected to power, locked and on Wi-Fi. … read more
Karthik Nagarajan
Karthik Nagarajan
Senior Engineer
519 satisfied customers
Only had iphone 8 about 3 weeks when it wanted me to do an
only had iphone 8 about 3 weeks when it wanted me to do an update. I did and to make it go I needed to to use a wi fi & use a password. It is not recognizing anything I put in and I can't use the phon… read more
Harry
Harry
2,398 satisfied customers
It is with my I phone. Can you help Me? What do you mean? I
My I Phone was working fine last night when I put it on charge for the night. This morning when I woke up it would not do anything. I went to the Verizon store and they think it did an update. However I needed my Apple password ***** I could not remember. I went on line and try to change my password ***** times and each time it said it was changed. But when I went to my phone it would not accept any of my passwords that they said had been changed. I don't know what to do now. … read more
Harry
Harry
2,398 satisfied customers
Sys config: laptop windows 10, recent update itunes, iphone6
sys config: laptop windows 10, recent update itunes, iphone6 with current ios.iphone 6 works good plugged into laptop for itunes sync. but not for wifi. iphone says "laptop not available" when trying … read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
Trouble with wi-fi per Apple personnel, My MAC or iPhone?
Doing everything with iPhone as won't let me change password (new phone) never had the problem with the MAC … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,010 satisfied customers
Spouse has an iPhone and needs access to WIfI to use it.
Spouse has an iPhone and needs access to WIfI to use it. Need acess/username and password ***** initiate. … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I select a wi fi it connects automatic and dosntgo to the
I select a wi fi it connects automatic and dosntgo to the password ***** and so I cant connect … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I was in Mexico last week and MSN shut off my Iphone email
I was in Mexico last week and MSN shut off my Iphone email account. It is just on my Iphone all my other devices can access my email. I tried deleting the account on my Iphone and than tried to restab… read more
Randy***** CellTech
Randy***** CellTech
1,867 satisfied customers
i just got a apple i phone 4 i had it actavited and hooked
i just got a apple i phone 4 i had it actavited and hooked it up to wi fi and the phone will not bring up the settings it will not go any futher than the network choice i did not get a manuel with it… read more
Randy***** CellTech
Randy***** CellTech
1,867 satisfied customers
Maps, weather and store not available. Location unavailable.
Maps, weather and store not available. Location unavailable. Locations services is turned on. This has been this way for over a week now. How to get these to work again? I downloaded Biophilila around… read more
Randy***** CellTech
Randy***** CellTech
1,867 satisfied customers
My husband was trying to download the photos on my phone to
My husband was trying to download the photos on my phone to my computer using itunes. Now I have all the apps on his phone, all his photos, and none of my extensive phone numbers and addresses. How do… read more
Randy***** CellTech
Randy***** CellTech
1,867 satisfied customers
I can not get my personal hotspot to work with wireless devices
I can not get my personal hotspot to work with wireless devices (IBM lap top and Kindle Fire. The wireless devices tell me there are problems with the password XXXXX the personal hotspot. I have chang… read more
Waitongu2
Waitongu2
Technician
Bachelor's Degree
159 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x