Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
Activation Lock = needs iCloud password to unlock. Cant
Activation Lock = needs iCloud password ***** unlock … read more
Justin Johnson
Justin Johnson
Owner
7,176 satisfied customers
First thing is, I was getting a notification that my Iphone
First thing is, I was getting a notification that my Iphone has'nt been backed up for two weeks, because mi Icloud is full. I purchased more Icloud space for (i think) .99 per month. This was several … read more
Expert
Expert
My iphone was hacked and my Apple ID and passcode changed my
My iphone was hacked and my Apple ID and passcode changed my phone is locked so I can't call … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
79 satisfied customers
My iPhone is locked and is asking for a 6 digit password. I
My iPhone is locked and is asking for a 6 digit password. I have never used a password ***** my phone. It doesn't give an alternative to retrieve a new password. How to I unlock? … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,775 satisfied customers
I took my iPhone 6s for screen replacement and now I can't
I took my iPhone 6s for screen replacement and now I can't activate it using my icloud account. I'm able to log to this account when using internet browser and see all my data … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I can't remember the passcode to get into my i phone 10,
I can't remember the passcode to get into my i phone 10 … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My mac apple and my iPhone does not recognize any password I
my mac apple and my iPhone does not recognize any password ***** have tried to use. I without Safari on my iPhone. I cannot access my ICloud account either. I have been waiting two weeks now to get th… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Iphone:I just inserted sim card for ATT, it will not
Iphone:I just inserted sim card for ATT, it will not activate … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
79 satisfied customers
I got locked out of my iphone 5 two days ago because of the
I got locked out of my iphone 5 two days ago because of the passcode , I am at the library in Boulder Mt. on the computer with my phone plugged into the computer and need help to get my phone back on.… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have a iPhone 7 purchased 2 months ago. apple down loaded
Second opinion] i have a iPhone 7 purchased 2 months ago. apple down loaded software update forgot my unlock password ***** apple id password, Phone is locked called apple 2 time and did not resolve i… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
79 satisfied customers
My phone numberstopped working and I forgot my apple id.
my phone number(###) ###-####stopped working and I forgot my apple id … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I have a work issued iPhone 6. There are some personal bank
I have a work issued iPhone 6. There are some personal bank related messages I had in a chat app called Viber with some pictures. I deleted the messages on Viber. Can the job restore the phone and acc… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
I updated my phone but can't get back in because my info is
I updated my phone but can't get back in because my info for password ***** ***** in my notes on my phone… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
I just upgraded to the latest operating system because I was
I just upgraded to the latest operating system because I was prompted to do so on my Iphone 5S. I can't activate it now because I no longer have my Apple ID and password ***** icloud. I have misplaced… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,241 satisfied customers
I changed my iTunes and Apple ID but with the upgrade my iPhone
I changed my iTunes and Apple ID but with the upgrade my iPhone & iPad reverted to my old ID. How do I change back to the one I want to use?… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
1,938 satisfied customers
cannot get iphone enabled despite every attempt from both phone
cannot get iphone enabled despite every attempt from both phone tech support and support pages. have a phone that i cannot use at this point...do not have the phone with me now but can you give me som… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I was trying to retrieve a couple of photos taken on my husbands
I was trying to retrieve a couple of photos taken on my husband's IPhone on my laptop and I inadvertently (through ITunes) have replaced all the data from my IPhone on to his!! Disaster! Is there any … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
I just purchased iPhone 5 > My 4S was backed up in the cloud.
I just purchased iPhone 5 > My 4S was backed up in the cloud. We share an apple ID . The contacts that populated my new phone are from my daughter's phone. Do we need separate i Cloud id's ? Can we… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x