Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I just set up my iPhone7 including data transfer from my
I just set up my iPhone7 including data transfer from my Samsung. I want to change my Apple ID. How do I do this? One thing...Apple sent me a verification email w/code to the ID but it wouldn't verify… read more
Expert
Expert
I sold my Iphone 6 to a friend and she told me I had to
I sold my Iphone 6 to a friend and she told me I had to provide my apple ID and password ***** unlock the device. I now have an Iphone 7 but it is not the same id and password. I was and still am with… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
I need my I phone unlock. It's a new phone I got today from
It's a new phone I got today from City phone and I forgot code number … read more
Expert
Expert
My iPhone 5 went out I have a new iPhone 6 but I cannot
my iPhone 5 went out I have a new iPhone 6 but I cannot remember my id or password ***** I cannot transfer my data can you help mee … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,810 satisfied customers
It is not my computer. I am trying to change my apple e-mail
It is not my computer. I am trying to change my apple e-mail account on my i-phone and I-pad … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
466 satisfied customers
I completely forgot my password and now it says iPhone
I completely forgot my password ***** now it says iPhone disabled connect with itunes … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
I attempted to change my password on my phone from 1815 to
I attempted to change my password ***** my phone from 1815 to 120741 —- thinking it might accept something more than four digits. Tilt. Now I am disabled. How do I undisable my iPhone X? … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Phone went blank for unknown reasons... trying to use old
phone went blank for unknown reasons... trying to use old iphone. Need to recover authorization code. Please help! … read more
Ashik
Ashik
Master's Degree
1,172 satisfied customers
My iPhone is giving me fits because I cannot get Apple to
Good morning! My iPhone is giving me fits because I cannot get Apple to allow me to change my email. I no longer have the account because my internet provider screwed it up. I just want to change my e… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
I recently changed my email address on my apple store
I recently changed my email address on my apple store account bc we moved. However my password ***** longer works and when asking for my password ***** old email address is linked to the account. How … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
I am trying to unblock an iPhone 4 which has find my iPhone active and
I am trying to unblock an iPhone 4 which has find my iPhone active and of course we lost the password ***** the Apple ID. I am reading an answer to that question by yourself from 3 years ago.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
I recently bought a new phone but restored the wrong profile
I recently bought a new phone but restored the wrong profile (an old one) onto the phone. I have followed previous advise to try and restore from back up I ordered return the phone to its original set… read more
Ashik
Ashik
Master's Degree
1,172 satisfied customers
I bought a new phone and iPhone six this weekend I had the
I bought a new phone and iPhone six this weekend I had the iPhone 5 S in restoring the settings to give to my son I erased all content and reset the phone before I turned off location so now I'm tryin… read more
Josh
Josh
It Support Specialist
Associate Degree
791 satisfied customers
I changed my iTunes and Apple ID but with the upgrade my iPhone
I changed my iTunes and Apple ID but with the upgrade my iPhone & iPad reverted to my old ID. How do I change back to the one I want to use?… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
1,938 satisfied customers
I have an Iphone 4s, recently updated software. A few days
I have an Iphone 4s, recently updated software. A few days later lost my contacts, tried to reset to factory settings. Now I'm stuck at Hello, will not accept my apple ID or password. Tried resetting … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,918 satisfied customers
I was trying to retrieve a couple of photos taken on my husbands
I was trying to retrieve a couple of photos taken on my husband's IPhone on my laptop and I inadvertently (through ITunes) have replaced all the data from my IPhone on to his!! Disaster! Is there any … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
Apple I.D. disabled...when I try to update an app on my iPhone
Apple I.D. disabled...when I try to update an app on my iPhone or iPad or make a purchase, I get a message that my Apple I.D. has been disabled. I have entered my password XXXXX I have recently change… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
Im having trouble with my password. On 3 occasions I have
I'm having trouble with my password. On 3 occasions I have had to change it. It has been good for a short time when used to purchase and update apps and then for no apparent reason it's no longer acce… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x