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Need to talk to someone my directed smart phone doesn't

Customer Question
Need to talk to...

Need to talk to someone my directed smart phone doesn't work

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Don't know

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

Didn't use in 2 months

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I forgot username and pasword

Submitted: 7 months ago.Category: Smartphones
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Answered in 13 hours by:
12/5/2017
Technician: Richard, Smartphone Specialist replied 7 months ago
Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 47,274
Experience: Extensive Smartphone Issue Resolvement
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please the make and model of your smartphone?

Please let me know

Ask Your Own Smartphones Question
Customer reply replied 7 months ago
galaxySIIImini samsung
Technician: Richard, Smartphone Specialist replied 7 months ago

Thank you

Is it asking you for the username and password ***** sign into the phone? Or is this for another service on the phone?

Please let me know

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