Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
Does not take my password. I phone 6. A few wks - need to
does not take my password JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: i phone 6 JA: How long has this been going on with your iPhone? What have you… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I have a new I phone and would like to download my contacts
I have a new I phone and would like to download my contacts and photos from my old phone … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
139 satisfied customers
Mail settings problem on iphone; I did a hard reset and now
mail settings problem on iphone; I did a hard reset and now having mail problems; I received this mail admin message: Our Mail server Detected you have [57] undelivered clustered mails on the 12th of … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have been given a iphone6, that belonged to a friend that
I have been given a iphone6, that belonged to a friend that died. His wife does not know his icloud user name or password. Is there a way to allow me to set the phone for me, and if not, will a new si… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
It's not a smart phone; it's a stupid phone. I am stuck in a
I am stuck in a continuous Apple logo loop. My case number ***** ***** This has been going on for somewhere between 4 seconds and 4 millenia. I have the latest download of itunes. … read more
Harry
Harry
IT
2,914 satisfied customers
I upgraded to an 8 yesterday. Last night I set my lock on my
Thank you. I upgraded to an 8 yesterday. Last night I set my lock on my computer, not finger print, but regular ID. I guess I entered it wrong. I cannot open my iphone today. So how can I get back int… read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
I can not get into my account. My phone number. My setting
yes my setting is mess up i can not get into my phone at all… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Is it possible to completely wipe a Samsung Galaxy s7? With
Second opinion] Hi! Is it possible to completely wipe a Samsung Galaxy s7?With previous phones I know there's the trick of encrypting & then doing a factory reset. But on Galaxy s7 there doesn't seem … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
59 satisfied customers
How do I sign in when password doesn't match. I phone.
How do I sign in when password *****'t match JA: What device or product does this involve? Customer: I phone JA: What Operating System (OS) are you running on your iPhone? Customer: Safiry JA: How lon… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Its my i phone. Im locked out. About 5 days ago, and I
about 5 days ago, and I forgot it and it has locked me out for good … read more
Harry
Harry
IT
2,914 satisfied customers
I have new comp. and cant my old acc. to run on it. Gmail.
I have new comp. and cant my old acc. to run on it … read more
Harry
Harry
IT
2,914 satisfied customers
I need my Apple ID number to finish activating my new phone.
I need my Apple ID number to finish activating my new phone. I am asked for my name and email but it states I don't exist???? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
My iphone 6 is lost somewhere in my house. I believe it is
since last evening. i have tried to find it using my landline, but it goes immediately to voicemail … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
IPhone new I think 7. I cant get the app Mac Priority
iPhone new I think 7. I cant get the app Mac Priority Service because I forgot my passcode. Phone is two months old still figuring it out. First off I just need to change passcode off my email *******… read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
Apple password disabled. Got new phone iPhone 8 Plus. Tried
Apple password ***** Got new phone iPhone 8 Plus. Tried to reset. CreditCard on file was old card. Did not have numbers for verification.… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Am having trouble charging my p, I put the charger cord inti
I put the charger cord inti the charging port and it won't charge can I take it to - … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I forgot. My wife sim password. Lgk10. Just happened. The
I forgot. My wife sim password JA: What's the make/model of your device? How old is it? Customer: Lgk10 JA: How long has this been going on? What troubleshooting have you tried? Customer: Just happene… read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
My iPhone has been locked because of last activation, that
my iPhone has been locked because of last activation, that requested my apple id, which I forget it, and I cant remember security questions… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x