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I tried the quick fix it did not fix my phone. I have always…

Customer Question
I tried the quick...

I tried the quick fix it did not fix my phone

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

I have always updated it so l have no idea what it is.

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

Two days, l tried the quick fix and that didn’t work

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

L am 81 years old and not to adept at all this teck

Submitted: 7 months ago.Category: Smartphones
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Answered in 55 minutes by:
12/4/2017
Technician: Richard, Smartphone Specialist replied 7 months ago
Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 47,232
Experience: Extensive Smartphone Issue Resolvement
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please the make and model of your phone and the issue you are having with it?

Please let me know

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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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