Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
Just bought an iPhone 8. under the settings the Send and
Just bought an iPhone 8. under the settings the Send and recieve number is *****! … read more
Michael T
Michael T
73 satisfied customers
I have a work issued iPhone 6. There are some personal bank
I have a work issued iPhone 6. There are some personal bank related messages I had in a chat app called Viber with some pictures. I deleted the messages on Viber. Can the job restore the phone and acc… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have an iPhone which I'm putting a new SIM card in it's
I have an iPhone which I'm putting a new SIM card in it's the right network for the phone but it just keeps flashing the apple sign ?… read more
Richard
Richard
Smartphone Specialist
48,373 satisfied customers
Downloaded ios9.1 last night on my ipad. Screen keeps asking
downloaded ios9.1 last night on my ipad. Screen keeps asking me for password, which I keep entering. Then, screen says disabled??Please advise.....… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I HAVE AN APPLE IPHONE SERIAL NUMBER 859312UQ3NR. I WOULD
I HAVE AN APPLE IPHONE SERIAL NUMBER 859312UQ3NR. I WOULD LIKE TO PUT IN A CARD TO START USING IT AS A CELL PHONE (WHICH I DISCONTINUED LAST YEAR)... IN ADDITION I HAVE FORGOTTEN MY APPLE ID AND PASSW… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I have an iPhone 5. Last week, The screen went crazy, lines
I have an iPhone 5. Last week, The screen went crazy, lines were going across it and you could hardly read the screen. Instead of the usual vibrant colors, it was very faded. I finally got it turned o… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
Hi Richard, my iphone 4, 3G is a serious problem. For no apparent
Hi Richard, my iphone 4, 3G is a serious problem. For no apparent reason, 3 days ago I turned on my iphone only to find I can't get rid of a screen page with either 'Sign in to FaceTime or icloud' ent… read more
Richard
Richard
Smartphone Specialist
48,373 satisfied customers
hi my iphone 5 shut down while in use...the screen just kind
hi my iphone 5 shut down while in use...the screen just kind of faded out, I tried putting it on the charger but it wont restart,it continually brings up the apple logo then fades out. I have tried re… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I bought a iphone 4 from a nice lady at a flea market yesterday
I bought a iphone 4 from a nice lady at a flea market yesterday i paid 175 dollars for it she even erased her apple id off it before she sold it to me i went to a verizon store to activate it only to … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
omg you guys are so awesome! however I purchased an Iphone
omg you guys are so awesome! however I purchased an Iphone 4s on ebay unlocked an switched over my sim card but when and after ive charged the phone and inserted the sim card its still asking for a 4 … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
Bought replacement iPhone 4 for slightly damaged iPhone 4.
Bought replacement iPhone 4 for slightly damaged iPhone 4. Cannot transfer or sync contacts, pictures, etc. to new phone via iTunes per AT&T instructions. Old iPhone 4 will not show program page when … read more
Richard
Richard
Smartphone Specialist
48,373 satisfied customers
Sorry I was on earlier my iPhone is freezing it wont ring
Sorry I was on earlier my iPhone is freezing it won't ring out or take calls and out going calls are freezing… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
my phone went blank/dark screen. cant get it to turn on or
my phone went blank/dark screen. can't get it to turn on or off. tried connecting to computer to sync with itunes- phone blank/dark screen is not doing anything while connected to itunes via usb cable… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I am having connection issues between my Blackberry Torch 9800
I am having connection issues between my Blackberry Torch 9800 and my 2012 Mercedes Benz c250. The connection lasts from 30 seconds to 1 minute, and then drops for approximately 30 sections and reconn… read more
Richard
Richard
Smartphone Specialist
48,373 satisfied customers
hi, having mega trouble with my newly replaced iphone 4s. Im
hi, having mega trouble with my newly replaced iphone 4s. I'm unable to slide to unlock for incoming phone calls or to power off phone, but have worked out a way to ring out. Cannot use the letters E,… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
my phone is stuck with the screen displaying the silver apple
my phone is stuck with the screen displaying the silver apple logo. I have tried to download the latest itunes to restore the settings but in itunes it asks me to unlock my sim. I am unable to do this… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
for no apparent reason the phone will not power on. it did
for no apparent reason the phone will not power on. it did not get wet, it was not dropped, it just stopped working. What do I do?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My phone was completely charged and I was using it this morning,
My phone was completely charged and I was using it this morning, then all of a sudden without any warning at all it has stopped working completely. I cannot get it to do anything. What do I need to do… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x