Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I have an iPhone 8plus and can't receive yahoo Email on it.
I have an iPhone 8plus and can't receive yahoo Email on it. I can receive Email on my Macbook Air. I have deleted the account on my iPhone and reinstalled it about three times. I have rebooted the iPh… read more
Michael T
Michael T
90 satisfied customers
I got this phone but the information that's in it to set it
I got this phone but the information that's in it to set it up came from a previous phone. I had a girl help me. When she set it up she used her name. I want that off of it and set in my name. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
I bought my daughter a Samsung J. She recently had kidney
I bought my daughter a Samsung J. She recently had kidney failure and some memory loss. I'm trying to get her phone up and working again, since she couldn't remember her sign in, email and passwords. … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
My elderly sister in law is here and she can't remember her
Hi Pearl, my elderly sister in law is here and she can't remember her Apple ID or password ***** activate her phone. How can we help her? … read more
Samuel White
Samuel White
Owner and Expert Tech
299 satisfied customers
I have forgotten my Yahoo password. Can't remember. Had my
I have forgotten my Yahoo password. JA: When did you last reset your username and password? Customer: Can't remember JA: Have you installed any updates recently? Customer: Had my Samsung 7 software up… read more
Richard
Richard
Smartphone Specialist
50,759 satisfied customers
I turned my phone off and now it's asking for the Icloud
I turned my phone off and now it's asking for the Icloud address I used to set the phone up with, I have forgotten the user name and password … read more
James I
James I
Pool Plant Operator
23 satisfied customers
My daughter has locked herself out of her phone she is
hi andy My daughter has locked herself out of her phone she is leaving for bali this morning with no phone she can't remember her password … read more
Eric
Eric
Software Developer
Associate Degree
1,530 satisfied customers
My iPhone has I tune set up under another name and not mine.
My iPhone has I tune set up under another name and not mine. She set it up several years ago and I never bothered with it...now that I want to use it I cant because I don't know how to remove her from… read more
Richard
Richard
Smartphone Specialist
50,759 satisfied customers
I somehow messed up my email today on laptop and phone and
I somehow messed up my email today on laptop and phone and had to remove google on my phone according to an online chat but then After i keep trying to add an existing google account on my phone i kee… read more
Ashik
Ashik
Master's Degree
1,161 satisfied customers
We purchased an iphone 7 for our 13 year-old girl .... i
we purchased an iphone 7 for our 13 year-old girl .... i purchased one of the monitoring systems (phone sheriff first, but that wouldn't work correctly so the vendor gave me teenshield as another opti… read more
Samuel White
Samuel White
Owner and Expert Tech
299 satisfied customers
I don't know where to start. My friend lost her iPhone. She
I don't know where to start. My friend lost her iPhone. She can't remember the apple password ***** does know the username. Can she change the Apple ID password ***** then use it to sign in to find my… read more
Randy***** CellTech
Randy***** CellTech
1,887 satisfied customers
I set up an iphone with google calendar sync and set up an
I set up an iphone with google calendar sync and set up an account on her phone without a gmail account. Now the phone is not able to send or receive email messages. Help what do I do to correct the p… read more
Randy***** CellTech
Randy***** CellTech
1,887 satisfied customers
To install some applications on my wifes Iphone5, we need
To install some applications on my wife's Iphone5, we need her Apple account information. She lost her Apple ID and password. When we attempt to recover them the phone tells us that the answers to her… read more
Richard
Richard
Smartphone Specialist
50,759 satisfied customers
how can I revert a contact set as an i message contact back
how can I revert a contact set as an i message contact back to an sms contact? I want them to be green and not blue when I send them. I had the embarrassing moment where my daughter saw texts she shou… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
Got an email bug on my LG Thrive and had to reset everything.
Got an email bug on my LG Thrive and had to reset everything. Now trying to reinstall my email address and info and keep getting error msg that either username or p/word is incorrect. Just called my l… read more
ITTechChris
ITTechChris
IT Technician
152 satisfied customers
Updated my phone from 4.2 to 6. whatever...when I go through
Updated my phone from 4.2 to 6. whatever...when I go through the set up I'm not allowed to sign in with my user ID nswain1 anymore...tells me I have to use my e-mail... however, when I try my e-mail I… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
Hi...for some reason my Apple ID keeps defaulting to my old
Hi...for some reason my Apple ID keeps defaulting to my old e-mail address. when I've tried to get into itunes it shows my ID as this address. I then go through the procedure of putting in the passwor… read more
Jason Jones
Jason Jones
AAS Information Technology
2,524 satisfied customers
My wife got an iPhone in Jan. When it was activated, Apple
My wife got an iPhone in Jan. When it was activated, Apple asked for an e-mail account, and we gave them our ComCast account used from our home computer . Her iPhone now gets all our ComCast messages,… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x