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Phone did an upgrade and to complete the process I am
Phone did an upgrade and to complete the process I am prompted to enter Apple ID and password. I did not make a note of those and I need h elp … read more
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Harry
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I keep getting an error message of I have to wait 24 hours
I keep getting an error message of I have to wait 24 hours to sign in after changing password, it's been two days n I still get this message, the store told me to contact you. My original phone was st… read more
Harry
Harry
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A new iPhone 7. I can't log into DirectTV User ID is not
a new iPhone 7. I can't log into DirectTV User ID is not authorized. When I check to get user ID, it says***@******.*** which has been my ID for a long time. It had just sent me my ID and then I tried… read more
Harry
Harry
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I took my SIM card and put into new phone and it was not
I took my SIM card and put into new phone and it was not compatible because I have Verizon and the new phone was AT&T so I am trying to whip the phone and have to log out of my account and it is telli… read more
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I can not get my apple iPhone 6S to take the password for
I can not get my apple iPhone 6S to take the password ***** the log in. I got a new email address 2-7-2018 and thought I changed the password ***** It had worked fine until two days ago, and I could n… read more
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Just purchased new iPhone 8. I've been trying to activate it
Just purchased new iPhone 8. I've been trying to activate it since yesterday mid day. I keep getting an activation error. … read more
Harry
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I accidentally triggered the Activation Lock on my Iphone 6.
I accidentally triggered the Activation Lock on my Iphone 6. I am the original user but I cannot find the ID or password ***** were used to set up my phone. It was purchased through AT&T. Is there any… read more
Harry
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I forgot my password and can't change it because you have an
I forgot my password ***** can't change it because you have an old phone number on my account. I am now getting only some of my messages on my phone and the rest are going to my computer. I reported t… read more
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Just bought a new iPhone. A year and a half ago I changed my
Just bought a new iPhone. A year and a half ago I changed my email address. I had bought and uploaded many apps under my old email address. My new phone would not transfer the apps unless I gave them … read more
Justin Johnson
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Can't get iphone 6 with a new sim card with AT&T to work
can't get iphone 6 with a new sim card with AT&T to work connecting to Icloud Account........put Email in then password.....it bring me to another page asking for Icloud password........put it in ....… read more
Josh
Josh
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I am trying to active a new LG verizon phone and when I get
I am trying to active a new LG verizon phone and when I get to the part where it ak for the email I enter my emai address it then ak for pasword and I enter that as well and it said to try back in 24 … read more
Samuel White
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I'm trying to download my photos from icloud to my updated
I'm trying to download my photos from icloud to my updated phone. … read more
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Owner and Expert Tech
295 satisfied customers
I have a new phone, I got locked out that phone. I used the
I have a new phone, I got locked out that phone. I used the email + password ***** I set up the account and I was able to unlock my phone. My phone is locked again, I cannot unlock phone using the use… read more
Dustin
Dustin
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My iPhone still has been locked. Went to Apple Store & had a
my iPhone still has been locked. Went to Apple Store & had a tech change to a new password ***** couldn't be activated until 24 hrs. I tried that new password ***** can't get past "incorrect'. Now it … read more
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John T. F.
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My ex husband has access to my phone and idk how, bought new
Years! I have changed my number on multiple occasions, switched carriers, went to a pre-paid service plan. iCloud, family sharing are all turned off. … read more
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I have a one plus3 phone which i did reset ,now i can't sign
I have a one plus3 phone which i did reset ,now i can't sign into my email account to restart the phone so what can i do please… read more
Samuel White
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I have an iPhone 6s just got it a month ago because I had a
I have an iPhone 6s just got it a month ago because I had a 6 before and starting not receiving group texts. I thought the problem would go away if I just upgraded which I did but the problem continue… read more
Michael
Michael
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, my name is***** have a galaxy 5 that is locked. I
Hi, my name is***** have a galaxy 5 that is locked. I woke up 3 days ago and the fingerswipe option mysteriously disappeared and I cant remember my 4 digit alternative password. Can you help me? I hav… read more
ElectronicsPete
ElectronicsPete
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21,365 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
ElectronicsPete

ElectronicsPete

Technician

Electronic Engineer

21365 Satisfied Customers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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