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My iPhone 6. After my pass code is entered, Response is is…

Customer Question
My iPhone 6. After...

My iPhone 6. After my pass code is entered, Response is is activation request could not be completed; and I should contact customer care.

Technician's Assistant: When did you last change your password ***** Apple ID?

Don't recall when I changed my password. My Apple ID is ************** and my e-mail verification is: ************

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No.

Submitted: 7 months ago.Category: Smartphones
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 day by:
12/4/2017
Technician: Richard, Smartphone Specialist replied 7 months ago
Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 47,179
Experience: Extensive Smartphone Issue Resolvement
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

If you click on my link below

www.icloud.com

Are you able to sign into your account there?

Please let me know

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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
381 Satisfied Customers
Experience: Experience in supporting and using smartphones.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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