Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
Iphone 7 stuck on rebooting over and over and over again...
iphone 7 stuck on rebooting over and over and over again... itunes doesnt even try and connect to it … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
Iphone 7s the blue tooth function is not working. Have tried
Iphone 7s the blue tooth function is not working. Have tried several suggested fixes and nothing is working. … read more
Randy***** CellTech
Randy***** CellTech
1,870 satisfied customers
I am having trouble with the touch screen on my iPhone 7S. I
Good afternoon: I am having trouble with the touch screen on my iPhone 7S. I honestly don't know why it will not respond when I try to use my phone to select "Favorites," "Keypad," or "Recents." I hav… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
I charged my phone over night and this morning it wil do
Hi Pearl, I charged my phone over night and this morning it wil do nothing. … read more
Randy***** CellTech
Randy***** CellTech
1,870 satisfied customers
Some friends and I were comparing phones and Syri started to
Some friends and I were comparing phones and Syri started to talking to the Syri on my friends phone. I started having a problem with my password ***** next time I went to use it. Now my Phone is lock… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
12,861 satisfied customers
Actually, it is my iPhone. Is that ok? Verizon. I was just
I was just in the Apple store with a problem. People (my sons and daughter included) were telling me consistently "they couldn't hear me". I brought it in and was told, when tested, "yes, one of the microphones is malfunctioning". $169 + tax later, I read on the internet that "Apple confirms microphone issue with iPhone 7 and 7s plus iOS 11.3". I was wondering if I could get a rebate for my expense. I KNOW I did not drop or damage the phone in any way. … read more
Terry Parker
Terry Parker
Diploma
29 satisfied customers
My iPhone 6 phone message screen is not showing me my
My iPhone 6 phone message screen is not showing me my messages when I touch screen it just shows be a blank screen nothing on it, why would it do that.? … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
12,861 satisfied customers
I NEED TO REBOOT MY IPHONE 7S. I HAVE NO IDEA WHAT EVER IT
I NEED TO REBOOT MY IPHONE 7S JA: What Operating System (OS) are you running on your iPhone? Customer: I HAVE NO IDEA WHAT EVER IT CAME FROM SPRINT WITH JA: The Smartphone Technician will be able to w… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
12,861 satisfied customers
Yesterday I was listening to a recording on my iPhone s4
Yesterday I was listening to a recording on my iPhone s4 from 12/15/15 called Danny when I to play it again it said optimizing for sharing this may take a moment I close my phone opened it back up the… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,021 satisfied customers
Evening mate, my phone just stop all black. IPhone 6 my
Nothing, I thought I turn it off but I keep on trying , nothing only black on the face … read more
Randy***** CellTech
Randy***** CellTech
1,870 satisfied customers
Iphone 6 battery doesn't last as as it did a few months ago.
Iphone 6 battery doesn't last as long as it did a few months ago … read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
I have an iPhone 5s. IPhone 5s about a year old. My phone is
my phone is frozen. my home button doesn't work, I am trying to restsrt my phone but I cant because my home bttom doesn't wokr … read more
Randy***** CellTech
Randy***** CellTech
1,870 satisfied customers
Phone went blank for unknown reasons... trying to use old
phone went blank for unknown reasons... trying to use old iphone. Need to recover authorization code. Please help! … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
12,861 satisfied customers
Same as Randy's issue - iPhone is locked up with the Select
Same as Randy's issue - iPhone is locked up with the Select A Wireless Network screen on with no wireless networks listed. I hit cancel at the bottom, nothing happens. I can't turn it off because when… read more
Randy***** CellTech
Randy***** CellTech
1,870 satisfied customers
New 7s shutdown and is hard to get back on. 2 weeks its a
just trying to use on/off and thumb print to reboot … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
12,861 satisfied customers
Have an iphone 5 working fine last week now all kinds of
have an iphone 5 working fine last week now all kinds of lines cannot get anything to work it goes haywire perchase new iphone6 was told they could not get my information off would have to take to app… read more
Randy***** CellTech
Randy***** CellTech
1,870 satisfied customers
I updated my i phone to accommadate a higher ios, which I did
I updated my i phone to accommadate a higher ios, which I did with the help From Eric on Tec. report. Now my phone is froze up. It was hooked up to my computer when Eric helped me. Now its got a white… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
12,861 satisfied customers
iphone is not recognized by 3 computers using two different
iphone is not recognized by 3 computers using two different cords - xp, windows 7 - doesn't matter - very erratic - one time it worked and now it's not. Why???… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
12,861 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x