Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Could you please send a secure page again i contact about…

Customer Question
Could you please send...

Could you please send a secure page again i contact about trimmed vocal memo few minutes ago

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Let me explain my issue please

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

I have a memo vocal, i edited in my iphone 6 Version 10.2.1 Unfortally i don't save full version in itunes or cloud before edit I would like to know if it's possible to restore a full version ???

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Please before connect could you tell me it's possible to restore full version memo vocal in my iphone?

Submitted: 7 months ago.Category: Smartphones
Show More
Show Less
Ask Your Own Smartphones Question
Customer reply replied 7 months ago
I have a memo vocal, i edited in my iphone 6 Version 10.2.1
Unfortunally i don't save full version in itunes or cloud before edit I would like to know if it's possible to restore a full version ???
Customer reply replied 7 months ago
Hello,Below more details of my issue:1- I have an important voice memo recorded in 20171108
2- I didn't save in Itunes or Cloud (i know it's bad !!! )
3- Today 20171202 i trimmed this voice memo
4- Trimmed version (20171202) look like overwrite original version (20171108)
5- I used application ibrowse to find voice memo file, but in the folder Recording i just have trimmed version not original versionQuestions:
How can i restore original version?
How can i un-trimmed version?
Please could you help me to restore original version?I added all files generated after trimmed action.
Customer reply replied 7 months ago
Hello,Any upd
Customer reply replied 7 months ago
Hello,
Any updates of my issues?
Answered in 2 days by:
12/5/2017
Technician: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,626
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Smartphones Question
Customer reply replied 7 months ago
Hello Harry,
Yes i still need help please.
I have done some search in internet and i find something could be help us, please could you check out this link http://www.rockhoppertech.com/blog/ios-trimming-audio-files/#comment-202280
Technician: Harry, IT replied 7 months ago

To answer your question, you can't restore the original version.

Ask Your Own Smartphones Question
Customer reply replied 7 months ago
Sorry but i'm not agree with your answer.
It's possible to restore the original version, please check out the link i sent you.
Technician: Harry, IT replied 7 months ago

Unfortunately, if you are set on that it can be recovered then we will never agree on this situation.

Ask Your Own Smartphones Question
Customer reply replied 7 months ago
The best way to be fixed is to test so please try execute function mentionned in the link and let me know.
Thank you four your effort.
Technician: Harry, IT replied 7 months ago

As I mentioned, it cannot be recovered.

Ask Your Own Smartphones Question
Customer reply replied 7 months ago
As mentionned above i found a way to restore, so could you please apply the function. If you can't could you ask help for other technician who can help you help to fix my issue.ONCE AGAIN IT'S POSSIBLE TO RESTORE ORIGINAL VERSION PLEASE.
Customer reply replied 7 months ago
Could you please give me a feedback and fixed my issue before the end of day?
Technician: Harry, IT replied 7 months ago

OK

Ask Your Own Smartphones Question
Customer reply replied 7 months ago
Hello
Any update for my issue?
Did you fix it?
Technician: Harry, IT replied 7 months ago

As I mentioned, it cannot be recovered.

Ask Your Own Smartphones Question
Customer reply replied 7 months ago
It is very inconvenience to read same message from you Mister Harry.
It is unacceptable to pay for this kind of service, what a disappointment.
I will ask for refund, seriously there is no professionalism in your answer.
Technician: Harry, IT replied 7 months ago

OK thank you

Ask Your Own Smartphones Question
Customer reply replied 7 months ago
New Expert please.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
381 Satisfied Customers
Experience: Experience in supporting and using smartphones.

Vinod Menon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Related Smartphones Questions
We have an iPhone SE and an iPhone 6. Each phone has voice
Hi. We have an iPhone SE and an iPhone 6. Each phone has voice memos recorded on it. How do we back up the Voice Memos to iCloud or to dropbox? Would like for this to be part of the usual automatic ba… read more
Michael T
Michael T
73 satisfied customers
Extract iOS iPhone Voice Memo metadata?... Voice Memos are
Extract iOS iPhone Voice Memo metadata?... Voice Memos are successfully synced from my iPhone 5 (iOS 8.4.1) to iTunes (12.5.1.21) on a Windows 8 PC, and stored locally in folder "iTunes\iTunes Media\V… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
My wife and I both use iPads and iPhones. I have iTunes
My wife and I both use iPads and iPhones. I have iTunes Family Sharing set up on both iPhones. However, the list of songs on her iPhone and mine are very different. Why? How can I get both phones to s… read more
Jon
Jon
Bachelors Degree
710 satisfied customers
It hung on the Apple logo and then I did an Apple reboot but
It hung on the Apple logo and then I did an Apple reboot but have lost all my photos … read more
Terry Parker
Terry Parker
Diploma
29 satisfied customers
My iphone 6 won't make calls! It goes to dial as normal
My iphone 6 won't make calls! It goes to dial as normal but no ringing just an apparent connection as the timer thing starts like normal on a call but am not connected to anyone. Tried with a range of… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Since I've synced my music with iCloud (I think!), my iPhone
Hi John Since I've synced my music with iCloud (I think!), my iPhone doesn't have any music. This is supported by the iTunes App (for my iPhone) under Summary/Music showing "iCloud Music Library is On… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have an Iphone 6plus and i have recorded information on
I have an Iphone 6plus and i have recorded information on the voice memo app on my phone. I want to copy the information to a cd. Other than play it to a digital recorder can that memo be downloaded. … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have a short (2-3 minutes) piece of music saved as an MPEG-4
I have a short (2-3 minutes) piece of music saved as an MPEG-4 in my text messages. I would like to: a) move it from my text messages to somewhere where it is more easily accessible ongoing (as the pa… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I just 'trimmed' the voice memo, but it saved the part I wan
I just 'trimmed' the voice memo, but it saved the part I wanted to trim. any way to recover the original? Please help!!… read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
424 satisfied customers
I tried to use wondershare to recover data from my phone. The
I tried to use wondershare to recover data from my phone. The info only went back about a month what could of happened to that previous data… read more
*ElectronicsTech
*ElectronicsTech
497 satisfied customers
my iphone3 shows 3 voice recordings. the shortest one is only
my iphone3 shows 3 voice recordings. the shortest one is only 20 minutes and I can hit play and listen. the other two recordings are much longer and when I hit play, the pause but shows up but the rec… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Ashik this is Patricia i just got a response from you but
Ashik this is Patricia i just got a response from you but i tried to email the voice memo to myself to my email several times and it did not work the 2nd time… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have a number of voice recordings on my iPhone that I want
I have a number of voice recordings on my iPhone that I want to transfer to a Mac. How do I do this?… read more
Michelle
Michelle
Software Engineer
Bachelor\u0027s Degree
195 satisfied customers
I recently washed my iphone5 and now am trying to restore my
I recently washed my iphone5 and now am trying to restore my iphone4 with the latest backup from the 5 but it isnt showing under the restore options!! help please How do I find the iphone5 backup… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have a new laptop and downloaded iTunes lastnight, it automatically
I have a new laptop and downloaded iTunes lastnight, it automatically asked to update my 4s. At the end of the update it gave an error saying it couldn't finish the update. Then ITunes gave another er… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I replaced my 16GB 4S iphone with a 64GB last tuesday and took
I replaced my 16GB 4S iphone with a 64GB last tuesday and took about 500 photos. When i tried to load it into my laptop it didnt find the iphone. Also the cloud isn't working because my cloud id and p… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
381 satisfied customers
hi my iphone 4 is trying to restore factory settings but just
hi my iphone 4 is trying to restore factory settings but just freezes up i dont no why its doing this any ideas please… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
381 satisfied customers
My son plugged my iphone 4S into the computer and synced it
My son plugged my iphone 4S into the computer and synced it under his ipod. I cant access my numbers, pictures or messages. Is there any way I can get it back?… read more
*ElectronicsTech
*ElectronicsTech
497 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x