Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I would like tech help with connecting a disabled iphone. I
I would like tech help with connecting a disabled iphone … read more
Samuel White
Samuel White
Owner and Expert Tech
293 satisfied customers
Wife passed away in November, she owned an iphone and ipad.
Hi wife passed away in November, she owned an iphone and ipad. I do not have the passwords for either. I want to get them both cleared and reset to to factory settings. Is there some place I can send … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,613 satisfied customers
I need to reset my device because i do not know the password
i need to reset my device because i do not know the password ***** i dont know how … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
217 satisfied customers
My phone was upgraded last night and now I can't use it. It
My phone was upgraded last night and now I can't use it. It asked for my fingerprint and that didn't work. Now it want my passcode and every number I can come up with doesn't work. Help! … read more
Samuel White
Samuel White
Owner and Expert Tech
293 satisfied customers
I am locked out and I think I found my password in a book.
I am locked out and I think I found my password ***** a book … read more
Samuel White
Samuel White
Owner and Expert Tech
293 satisfied customers
I am trying to add update IOS 11.2.5 to my iPhone. I don't
I just tried updating today and when I tried it told me to contact you … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
After installing iOS 11.1.03 in my iPhone I had the problem
After installing iOS 11.1.03 in my iPhone I had the problem of being kicked out to Home Page every time I tried to open an application. I went to the setting and made reset of my iPhone to get red of … read more
Pete
Pete
Engineer
Bachelor's Degree
9,793 satisfied customers
My iphone 6s plus since I upgraded to ios 11 has been eating
My iphone 6s plus since I upgraded to ios 11 has been eating my battery have to charge every 31/2 hours and now it is shutting down Linda … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
I would like instructions (step-by-step) on How to safely
I would like instructions (step-by-step) on How to safely jailbreak a phone and install and use locationholic. I don't intend to use any other cydia or other jailbreak tweaks/workaround apps, so I'd l… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
My iPhone 6s finger touch feature stopped working this
my iPhone 6s finger touch feature stopped working this morning ... I can't reset the finger print...phone message that i can't do that on my iphone … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
I accidently started ios on my iPhone 6S without it
I accidently started ios on my iPhone 6S without it connected to the computer. Now its stuck with pics of the plug, an arrow pointing to iTunes. I cant figure out how to get it to load ios 10 or just … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
My cell phone prompted me to update to version 10 but then
My cell phone prompted me to update to version 10 but then when I went to do it on my I Ad it said it was updated to 9.3.5 already?… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,236 satisfied customers
I have an iPhone 4s that I can't remember the password
I have an iPhone 4s that I can't remember the password ***** unlock the phone. It is not backed up either. Is there a way to bypass this security code and back up the pictures on there to a computer?… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
Hey guys, last night my iPhone 5 turned off. I plugged it in
Hey guys, last night my iPhone 5 turned off. I plugged it in only to get a restart loop. After trying to restart the phone with the home button and lock button, I was given a boot loop. A charger symb… read more
Jason Jones
Jason Jones
AAS Information Technology
2,460 satisfied customers
Hello I can't buy the next level as it says failed to contact
Hello I can't buy the next level as it says failed to contact store. I have turned off mt mini iPad and on again but still can't. What is wrong? Moira… read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
i have an iphone 4 (about 3 years) with the 5.1.1 iOS and today
i have an iphone 4 (about 3 years) with the 5.1.1 iOS and today the strangest thing appeared: i was receiving a call from my mother and then puff, it was turn off, without warning, without any sign. i… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
okay i hooked up my iphone to the computer to get it updated
okay i hooked up my iphone to the computer to get it updated and it updated then said there was a error during the update. so it ejected my iphone and now its stuck on this screen were it has where it… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I updated my iphone 3gs and it backed up and now all i see
I updated my iphone 3gs and it backed up and now all i see is an itunes symbol with a usb cord.It wont turn on.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x