Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
Apple Techs ... I'm such a rookie on iPhones & Computers! A
Hello Apple Techs ... I'm such a rookie on iPhones & Computers ! A few nights ago, for the 1st time, I bought a PRE-PAID Visa Credit / Debit card. I did it since my wallet was stolen on July, 17th. To… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have been given a iphone6, that belonged to a friend that
I have been given a iphone6, that belonged to a friend that died. His wife does not know his icloud user name or password. Is there a way to allow me to set the phone for me, and if not, will a new si… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Just lost the person I was talking to. So I have to connect
Just lost the person I was talking to. So I have to connect to a lawyer to disable my husband's phone? … read more
Harry
Harry
2,219 satisfied customers
I keep getting an error message of I have to wait 24 hours
I keep getting an error message of I have to wait 24 hours to sign in after changing password, it's been two days n I still get this message, the store told me to contact you. My original phone was st… read more
Harry
Harry
2,219 satisfied customers
I lost my Apple 7plus it's got me sick it's men lost over7
I lost my Apple 7plus it's got me sick it's men lost over7 months back I thought te keep trying to keep looking and accused someone of steeling but a was wrong and it hurt being accused but I am respo… read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
It's my Samsung phone that I have an issue.Is there another
It's my Samsung phone that I have an issue.Is there another place I should call? I lost my galary. … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
Yesterday my phone said it needed apple id and password
yesterday my phone said it needed apple id and password called verizon went to icloud.com retrevied id but it may take 4 days to get password My husband is over road driver no home phone desperate ple… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My iphone is giving me an Activation Error & it is making my
My iphone is giving me an Activation Error & it is making my phone impossible to use … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
I just purchased a new Cell phone and I don't remember the
I just purchased a new Cell phone and I don't remember the user name or password ***** was on my old phone it has been over a month ago can you HELP … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
I was given a iPhone and once I restored it and stuff it
I was given a iPhone and once I restored it and stuff it said icloud lock activation and I have no way on contacting the onwer … read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
On my FB in the upper box, used to say status and now shows
on my FB in the upper box , used to say status and now shows live which I did not change or want , how do I change back to status … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
How do I find my misplaced iPhone when the battery has died?
How do I find my misplaced iPhone when the battery has died? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,336 satisfied customers
Vinod, I had my iphone 5 stolen. An old iphone 5. I have
I had my iphone 5 stolen. An old iphone 5 . I have been given what I BELIEVE IS AN IPHONE3. I used it as my diary and backed it up on my computer. when I PLUG MY IPHONE INTO THE COMPUTER IT DOESN'T DOWNLOAD MY DIARY DATES INTO MY PHONE. Sorry I didn't realise I was still in caps. I am not very IT literate and probably need to have some one prompting me on the landloine phone and coming on line into my computer. XCan you help in this way … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
08 September 2015 10:04 so if my husband is down south of
08 September 2015 10:04 so if my husband is down south of california he should be using the personal hotspot because tmobile is his carrier and getting wifi is almost nill and just like he is in carso… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
when I try to play a video on counchtuner (this has just started
when I try to play a video on counchtuner (this has just started two days ago) this comes up instead and prevents me from watching the video "sql1-auth-api.att.com" and it shows some stupid thing that… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
My phone was working just fine this afternoon. And then
My phone was working just fine this afternoon. And then as I was going out, I picked it up and it was dead. thinking it needed charging I plugged it in! Later as I was out, I lugged it in to my car ch… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My daughters brand new Galaxy sIII, which was "locked"
My daughter's brand new Galaxy sIII, which was "locked" with a pin number, has been stolen. We know its IMEI from the carton. CAn it be traced/tracked after the thief has put in a new SIM card, and if… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Daughters iPhone that is off missing, friend just got a phone
Daughter's iPhone that is off missing, friend just got a phone and have me new number. Can I use my daughters old number to find out if the friend as her iPhone?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

3,827 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x