Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Just brought home the iphone x but the apps will not wiggle…

Customer Question
Just brought home the...

Just brought home the iphone x but the apps will not wiggle to move. Know how to do it but nothing happens

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

Where do I find that

Technician's Assistant: The Smartphone Technician will be able to walk you through that. How long has this been going on with your iPhone? What have you tried so far?

Operating system is 11.1.2 I know to hold finger on app and should wiggle. Just got my phone yesterday

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No everything else works perfectly

Submitted: 7 months ago.Category: Smartphones
Show More
Show Less
Ask Your Own Smartphones Question
Answered in 3 minutes by:
11/29/2017
Technician: Ashik, Smartphone Tech replied 7 months ago
Ashik
Ashik, Smartphone Tech
Category: Smartphones
Satisfied Customers: 12,341
Experience: Experience with iPhone and other Smartphones
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

The iPhone X has the 3D touch feature. That means if you hold down with force, it will bring some pop up option of that app. What you want to do is, hold down the app softly (without force) and it will wiggle.

Please let me know if that didn't work, so I will continue to help you until we fix the problem

Note : This is not my final answer. I strive to provide Excellent service or 5 star service. If you feel you've received anything less or if you are not satisfied or if my solutions didn't work, please don't rate me bad or poor or ok as it will badly affect my job here. Instead, please let me know and I will try my best to help you until you are fully satisfied or the issue is resolved.

Ask Your Own Smartphones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ashik Your Own Question
Ashik
Ashik
Ashik, Smartphone Tech
Category: Smartphones
Satisfied Customers: 12,341
12,341 Satisfied Customers
Experience: Experience with iPhone and other Smartphones

Ashik is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

380 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Related Smartphones Questions
Disappeared. Google. Iphone. I don't know. Last night reset
Disappeared JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: Google JA: How do you usually access your email? On a phone or tablet, or through a web browser? Customer: Iphone JA… read more
Samuel White
Samuel White
Owner and Expert Tech
263 satisfied customers
I'm trying to fool the find my iPhone app so it shows my
I'm trying to fool the find my iPhone app so it shows my location at a different place than I'm actually at. … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
58 satisfied customers
How do I move my icons from one page to another page? I have
How do I move my icons from one page to another page? I have pressed the icon until the jiggly x comes and then I folic it to the edge of screen but it always zooms back to it's original spot on the c… read more
Ashik
Ashik
Smartphone Tech
12,341 satisfied customers
I phone 6 will receive but not send messages. 11.1.2. Have
have tried different mail stings but message says "account error" … read more
Michael T
Michael T
73 satisfied customers
Is there a way to get all my apps in the new iphone
Is there a way to get all my apps in the new iphone organized ? Like alphabetically or by category ? … read more
Harry
Harry
2,042 satisfied customers
I just upgraded to the iPhone x and seem to have lost photos
I just upgraded to the iPhone x and seem to have lost photos from the last month, they are not on my iMac or in the cloud either … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I have an iphone 6 plus with AT&T. My phone does not ring
I have an iphone 6 plus with AT&T. My phone does not ring when called. Why and what can I do to change that … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I recently got an iphone x and my whatsapp voice calls are
Hi I recently got an iphone x and my whatsapp voice calls are failing.(not going through) All other calls are working. I have deleted and reinstalled the app.Cleared cache and all data .Restarted phon… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I got a new iphone 7 yesterday everything was backed up the
i got a new iphone 7 yesterday everything was backed up the apps would not load i was told to reboot the phone,i had touch to unlock i never got a code only touch from Verizon salesman after booting i… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
🇦🇪 I have both an iPhone 6s Plus & an iPad 2.. I just
🇦🇪 I have both an iPhone 6s Plus & an iPad 2.. I just changed my e mail provider & need to change it in on both devices. I am no longer associaed with my former email carrier. However, all of my app… read more
Ashik
Ashik
Smartphone Tech
12,341 satisfied customers
A technician, Jason, was just here in my home. Left 15 min.
A technician, Jason, was just here in my home. Left 15 min. ago. Thought we had everything going okay, but when I go to "Words with Friends" on my I phone, the words are still where we left them sever… read more
Ashik
Ashik
Smartphone Tech
12,341 satisfied customers
iPhone 5c ios 8.1.1 When I use the facebook app and try to
iPhone 5c ios 8.1.1 When I use the facebook app and try to watch youtube videos in my newsfeed or on someone's wall, there is no audio. I have to open the link in safari or on youtube.… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
380 satisfied customers
I have tried to sync my iPhone 5 several times and nothing
I have tried to sync my iPhone 5 several times and nothing is happening with my music? I have unchecked and checked everything I have read about to try to fix this. I tried to delete apps and they are… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
380 satisfied customers
I honestly dont know how I ended up with Facebook Messenger
I honestly don't know how I ended up with Facebook Messenger but my nephew was over & I caught him playing with my iPhone which is new to me. By the time I got it back & went to check my facebook page… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
When I get an incomming call I can only see 1/4 of the home
When I get an incomming call I can only see 1/4 of the home screen. The entire screen works, the home screen is enlarged so I only see the upper right 1/4, it fills the whole screen and becomes locked… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
My iPhone 4GS stopped playing music about 2 days, straight
My iPhone 4GS stopped playing music about 2 days, straight after disconnecting it from my MacBook Pro. I cannot hear any songs, although the artwork etc comes up. It doesn't work with or without headp… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
380 satisfied customers
i did a software update on my iphone 3 and now none of my downloaded
i did a software update on my iphone 3 and now none of my downloaded apps are working. I still have the icon on my phone screen, but when i push to use it pops up for less than a second and then retur… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
The apps on my iPhone 4 are crashing after a few minutes, and
The apps on my iPhone 4 are crashing after a few minutes, and the battery seems to be draining quickly (down to 85% after about an hour- mostly idle- time). How do I fix?… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
380 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x