Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
Lost my iPhone, recovered it; Activated and got emergency
Lost my iPhone, recovered it; Activated and got emergency message off (all thanks to son-in-law) Now when I called my first call since recovery, it drips out. I hear the other person talking but they … read more
Samuel White
Samuel White
Owner and Expert Tech
284 satisfied customers
Thank you. So far, it was crystal clear, best answer. Now, I
Thank you. So far, it was crystal clear, best answer. Now, I have an additional question. Yes, I use NordVPN. My concern though is not about the data comunicated (pictures, documents, messages) though… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
12,550 satisfied customers
It is not ringing when a call is coming in. Please help.
It is not ringing when a call is coming in. Please help. Thank you … read more
Samuel White
Samuel White
Owner and Expert Tech
284 satisfied customers
Have two iPhones - the 6 plus and the 8. Changed simm card
Cellular Singular continued listing 6 though I was using new 8 since feb … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I have an iPhone and it keeps asking me for my ID password
I have an iPhone and it keeps asking me for my ID password ***** I can't change it because I now have a different credit card than when I initially set up the phone, what do I do? … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I spent the whole day at Apple Store in Annapolis to get my
I spent the whole day at Apple Store in Annapolis to get my computer, phone, and ipad unlinked from my husband. Today when I'm trying to recover my [email protected] account, it sends a G - code to my p… read more
Samuel White
Samuel White
Owner and Expert Tech
284 satisfied customers
I need help getting my Contacts out of an ancient Blackberry
I need help getting my Contacts out of an ancient Blackberry and on to a Smartphone. Can you help me? … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
59 satisfied customers
I was hacked a month ago so I had to change bank account
I was hacked a month ago so I had to change bank account numbers; phone numbers; Apple Iphone Id; passwords, etc. How do I put a new Iphone # plus password ***** my account? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
Lost AppleID and also no longer have the cc to have reset.
Lost AppleID and also no longer have the cc to have reset. Have waited 3 weeks. It was suggested to reset the phone, and when I did I was/am locked out completely because my phone is obviouly owned by… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have an iPhone4 which has never let me down. Since Tuesday
Hi. I have an iPhone4 which has never let me down. Since Tuesday I can't get any incoming emails. It comes up with 'CANNOT GET MAIL The mail server is not responding" ... Oddly I can send messages on … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Ive been locked out of my phone, it says they will send how
ive been locked out of my phone, it says they will send how to change password ***** my email but they sent to my past email that i cant get access to. and my icloud accout is also locked up… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
2015,jan- i updated whatsapp to autobackup at apple shop,
2015,jan- i updated whatsapp to autobackup at apple shop, upgraded itune with full back up and paid extra for cloud storage for all my photos chat record, contact, etca month after, a year record marc… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have an i4s and tried to up load my itunes that I had down
I have an i4s and tried to up load my itunes that I had down loaded on my computer from a CD. well I saw one screen on my computer that said that I had to update everything. I could lose all my data a… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
380 satisfied customers
I changed my iTunes and Apple ID but with the upgrade my iPhone
I changed my iTunes and Apple ID but with the upgrade my iPhone & iPad reverted to my old ID. How do I change back to the one I want to use?… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
195 satisfied customers
I got an iPhone and erase ever thing and now that it started
I got an iPhone and erase ever thing and now that it started over it as me for the iCloud login and the person can't remember the id and he can't remember her alternate email address… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
Under settings/mail, contact, calendars, my accounts list for
Under settings/mail, contact, calendars, my accounts list for email accounts is gray and nothing happens when i try to click on one of them. I need to update my google account password XXXXX my phone,… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
380 satisfied customers
i have an iphone3 on which i cannot hear the other side sometimes
i have an iphone3 on which i cannot hear the other side sometimes and at other times i can. can you advise if there is any way i can diagnose and fix the problem? if not can you provide me information… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
380 satisfied customers
My iPhone "freezes up" after I put in my password XXXXX my apple ID
My iPhone "freezes up" after I put in my password XXXXX my apple ID. The messge. Omes up that it is incorrect. I changed the password XXXXX at the Peachmac store in Athens, GA. They were trying to hel… read more
AssistYouNow
AssistYouNow
257 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

380 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x