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My charging cord wont go in to charge. IPhone 6. Just now…

Customer Question
My charging cord wont...

My charging cord wont go in to charge

Technician's Assistant: What's the make/model of your device? How old is it?

IPhone 6

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just now went to plug in and wouldnt go in

Technician's Assistant: Anything else you want the smartphone Expert to know before I connect you?

No thay no thats all no that's all

Submitted: 8 months ago.Category: Smartphones
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Answered in 11 minutes by:
11/22/2017
Technician: Randy, Customer Service replied 8 months ago
Randy
Randy, Customer Service
Category: Smartphones
Satisfied Customers: 10,501
Experience: Expert in service and repair of all Smartphones.
Verified
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.My goal is to give you the best experience possible!Can you see any obstruction or damage in the iPhone charge port?
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Customer reply replied 8 months ago
O
Customer reply replied 8 months ago
No
Technician: Randy, Customer Service replied 8 months ago

okay, do you have another charge cable you can try?

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Customer reply replied 8 months ago
I’ve tried them all
Technician: Randy, Customer Service replied 8 months ago

okay, unfortunately this sounds like the charge port has failed and will need to be repaired or replaced.

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Randy
Randy
Randy, Customer Service
Category: Smartphones
Satisfied Customers: 10,501
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Experience: Expert in service and repair of all Smartphones.

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