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I was recently locked out of my phone. Upon the return of…

Customer Question
I was recently locked...

I was recently locked out of my phone. Upon the return of usability, my contacts were restored with only their email address. How do I return my contacts to display their name and numbers? iPhone 7.

Technician's Assistant: How old is the phone?

Roughly 2 months.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I was locked out for 3 days. Usability was restored yesterday at an Apple store. No troubleshooting has been done.

Submitted: 5 months ago.Category: Smartphones
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Answered in 1 hour by:
11/21/2017
Technician: Samuel White, Tech Expert replied 5 months ago
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 436
Experience: Verizon Tech Manager multi-unit
Verified

Are all the other apps notes etc in the device still?

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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 379
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Experience: Experience in supporting and using smartphones.

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