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It's a replacement iPhone 6S. Got it today.; I'm on my

Customer Question
It's a replacement iPhone...

It's a replacement iPhone 6S. Got it today.; I'm on my bro-in-law's AT&T plan, and have downloaded stuff, and even sent e-mails, but I can't make phone calls. Why?

Technician's Assistant: How old is the phone?

It's brand new

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Are you a robot?

Technician's Assistant: Yes, I'm a bot. I make the process of talking to the Phone Expert more efficient and affordable by asking basic questions. Anything else you want the Phone Expert to know before I connect you?

No

Technician's Assistant: Unless you give a sliver of your skin for DNA analysis, how would I know you were human?

You have no way of knowing,

Submitted: 8 months ago.Category: Smartphones
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Answered in 1 day by:
11/20/2017
Technician: Richard, Smartphone Specialist replied 8 months ago
Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 47,276
Experience: Extensive Smartphone Issue Resolvement
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me what happens when you try to make a phone call?

Please let me know

thank you

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Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
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Experience: Experience in supporting and using smartphones.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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