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It's a replacement iPhone 6S. Got it today.; I'm on my

Customer Question
It's a replacement iPhone 6S...
It's a replacement iPhone 6S. Got it today.; I'm on my bro-in-law's AT&T plan, and have downloaded stuff, and even sent e-mails, but I can't make phone calls. Why?
JA: How old is the phone?
Customer: It's brand new
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Are you a robot?
JA: Yes, I'm a bot. I make the process of talking to the Phone Expert more efficient and affordable by asking basic questions. Anything else you want the Phone Expert to know before I connect you?
Customer: No
JA: Unless you give a sliver of your skin for DNA analysis, how would I know you were human?
Customer: You have no way of knowing,
Submitted: 28 days ago.Category: Smartphones
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Answered in 1 day by:
11/20/2017
Technician: Richard, Smartphone Specialist replied 26 days ago
Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 40,342
Experience: Extensive Smartphone Issue Resolvement
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me what happens when you try to make a phone call?

Please let me know

thank you

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Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 375
375 Satisfied Customers
Experience: Experience in supporting and using smartphones.

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