Smartphones

Smartphone Questions? Ask A Smartphone Technician for Answers

Ask an Expert,
Get an Answer ASAP!

Smartphones

More times than not, my phone goes straight to voicemail. I

Customer Question
reboot, and it works for...
More times than not, my phone goes straight to voicemail. I reboot, and it works for a short time and then goes directly to voicemail again
JA: How old is the phone?
Customer: Maybe a year
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just started yesterday. Just have been rebooting
JA: Anything else you want the smartphone Expert to know before I connect you?
Customer: A week ago it had to have a whole new speaker system installed....I was unable to hear anyone. That works fine now.
Submitted: 29 days ago.Category: Smartphones
Show More
Show Less
Ask Your Own Smartphones Question
Answered in 9 hours by:
11/18/2017
Technician: Samuel White, Tech Expert replied 28 days ago
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 345
Experience: Verizon Tech Manager multi-unit
Verified

Hello I am Samuel and I can help you. What model device is it that you are using? Also what happens when you call out during the direct to voicemail times?

Ask Your Own Smartphones Question
Customer reply replied 28 days ago
It always works when you call out
Customer reply replied 28 days ago
I can see whets this is going..,no where. I waited several hours just to have u ask me another question. No thank you to this. I will go to the Apple. Store where there is no charge and it will get fixed.
Technician: Samuel White, Tech Expert replied 28 days ago

This site connects you with an expert in the area you are looking for an answer for. It is not an immediate as our experts do not work in a call center. I am glad to help you if you need me to. If you go to Apple that is also an option for you.

Ask Your Own Smartphones Question
Customer reply replied 28 days ago
Btw, you don’t answer a question with another question....costing $20.00! I’m done !
Technician: Samuel White, Tech Expert replied 28 days ago

We troubleshoot. We can not answer with out the right information. Which requires several follow up question. We as experts do not handle your financials so you have to reach out to CS for any questions regarding that.

Ask Your Own Smartphones Question
Technician: Samuel White, Tech Expert replied 28 days ago

I hope you can get help with a visit to Apple today!

Thanks Samuel

Ask Your Own Smartphones Question
Customer reply replied 28 days ago
U should have asked all pertinent questions at the same time. Instead of stretching it to keep charging.
Technician: Samuel White, Tech Expert replied 28 days ago
I absolutely understand why you would feel that way. In my experience troubleshooting is a process each question rules out answers that are applicable in points us to the right direction. Especially when I'm not Hands-On with the device that's pretty necessary. I'll be glad to open up your request to other experts to see if someone has an answer based on the information you've given so far. Take care! Samuel
Ask Your Own Smartphones Question
Ask Samuel White Your Own Question
Samuel White
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 345
345 Satisfied Customers
Experience: Verizon Tech Manager multi-unit

Samuel White is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

375 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Mac Druid

270 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

Mr. Clark

Mr. Clark

Smartphone Engineer

56 satisfied customers

Smartphone Repair Business Owner & CIS Degree

Joel Kalman

Joel Kalman

Electrical Engineer

52 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

< Previous | Next >

Related Smartphones Questions
I.nd.to.get.my.i.phone.six.activated.again.
I.nd.to.get.my.i.phone.six.activated.again JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: I.have.the.apple.i.pad. JA: How long has this been going on … read more
Harry
Harry
158 satisfied customers
My iphone 6s kept shutting off, we tried to bring back to
My iphone 6s kept shutting off, we tried to bring back to dfu but now its totaly black and will not do a thing, I am not a tecky person and I think its dead, I followed you tube video and I thought it… read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
Is there any way to find out who has hacked into my phone? I
Is there any way to find out who has hacked into my phone? … read more
Samuel White
Samuel White
Tech Expert
345 satisfied customers
My Apple ID has been disabled. 7 plus/11.5. Couple of weeks.
My Apple ID has been disabled JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: 7 plus/11.5 JA: How long has this been going on with your Apple device? W… read more
Samuel White
Samuel White
Tech Expert
345 satisfied customers
My Iphone. I need to add airtime for prepaid tracfone. How?
My Iphone. I need to add airtime for prepaid tracfone. How? … read more
Harry
Harry
158 satisfied customers
Just bought an iPhone 8. under the settings the Send and
Just bought an iPhone 8. under the settings the Send and recieve number is *****! … read more
Mike Taylor
Mike Taylor
40 satisfied customers
After downloading my phone and entering security my phone
after downloading my phone and entering security my phone disabled … read more
Samuel White
Samuel White
Tech Expert
345 satisfied customers
Some how I messed up my phone id and now it is asking for a
Some how I messed up my phone id and now it is asking for a PUK number. I have no idea what this is and can not call you because I am blocked! My unlock number is ***** I just tried to lock my phone w… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,112 satisfied customers
I have forgotten my IPhone password and it wont give me an
I have forgotten my IPhone password ***** it wont give me an option to reset it … read more
Samuel White
Samuel White
Tech Expert
345 satisfied customers
My photos are blurry, they appear to all be in the cloud,
My photos are blurry, they appear to all be in the cloud, can't text a photo, and there is an exclamation point in a circle at the bottom right corner, Aargh! … read more
Mike Taylor
Mike Taylor
40 satisfied customers
My phone says Apple ID disabled. 7s. About two weeks trued
My phone says Apple ID disabled JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: 7s JA: How long has this been going on with your smartphone? What have you tried so f… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,254 satisfied customers
My phone is not ringing when someone calls. It's an Apple
My phone is not ringing when someone calls JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: It's an Apple iPhone, ios JA: How long has this been going on with your iP… read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
I've had an Apple iPad but I just purchased my first iPhone
I've had an Apple iPad but I just purchased my first iPhone yesterday if the iPhone 6s and I'm trying to incorporate my iPad with my I phone and to put Facebook on my iPhone and if you other things bu… read more
Mike Taylor
Mike Taylor
40 satisfied customers
I just bought an Iphone 8 in October, but now the speaker is
I just bought an Iphone 8 in October, but now the speaker is not working very well. I can hear people when I put them on speaker but not just the regular phone. … read more
Kris R
Kris R
IT Manager
Computing
2,422 satisfied customers
Keep getting the message apple id has been disabled. 1phone
keep getting the message apple id has been disabled … read more
Samuel White
Samuel White
Tech Expert
345 satisfied customers
My I Phone 'is disabled". I have no TMobile service in this
My I Phone 'is disabled" . I have no TMobile service in this remote area but have an auxillary phone (fliptop) with Verizon. (###) ###-#### I need to use the Wifi on my Internet line I just had it ins… read more
Harry
Harry
158 satisfied customers
I'm trying to restore info on my new phone from cloud. Apple
I'm trying to restore info on my new phone from cloud. Apple ID password ********@******.*** isn't available. Also. When I set up apple years ago my email address was***@******.***. I retired and no l… read more
Harry
Harry
158 satisfied customers
Can you help me set up my computer, ipad and iPhone to view
Can you help me set up my computer, ipad and iPhone to view the cameras? … read more
Harry
Harry
158 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x