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I need to get the Maps icon on my screen. Two weeks. I am

I need to get the...
I need to get the Maps icon on my screen
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: two weeks
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: I am not sure When I purchased the phone it had Maps on it.
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Answered in 3 minutes by:
11/15/2017
Ashik
Ashik, Smartphone Tech
Category: Smartphones
Satisfied Customers: 11,495
Experience: Experience with iPhone and other Smartphones
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

If you don't see it, then it is possible that you've accidentally deleted that application. Let's check if it is there or not. Go to Settings > General > Reset and tap Reset Home Screen Layout.If the Mail app is there somewhere, then this will bring it to its default place.

If it didn't bring it back, that means you've deleted it somehow. You can redownload it. To redownload, open App Store. In App Store ,just search "Maps" or "Apple Maps" (without quotes) and this will bring that app. Tap the cloud button next to it and it will be downloaded. Then you can open it.

Another way to download is, open App Store, tap search and search Apple

This will load all Apple apps. Look for Maps app and download it. You can also download and use Google Maps

Please let me know if that didn't work, we can continue troubleshooting.

Note : This is not my final answer. I strive to provide Excellent service or 5 star service. If you feel you've received anything less or if you are not satisfied or if my solutions didn't work, please don't rate me bad or poor or ok as it will badly affect my job here. Instead, please let me know and I will try my best to help you until you are fully satisfied or the issue is resolved.

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Customer reply replied 29 days ago
Better connection on my land line(###) ###-####

Did you try the steps I sent you ?

Ask Your Own Smartphones Question
Customer reply replied 29 days ago
Could not access App storep

What happens when you open App Store ?

Ashik
Ashik, Smartphone Tech
Category: Smartphones
Satisfied Customers: 11,495
Experience: Experience with iPhone and other Smartphones
Verified
Ashik and 87 other Smartphones Specialists are ready to help you
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Samuel White
Samuel White, Owner and Expert Tech
Category: Smartphones
Satisfied Customers: 208
Verified
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Make sure your phone is connected to internet or WiFI from Settings > WiFi

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Ashik
Ashik
Ashik, Smartphone Tech
Category: Smartphones
Satisfied Customers: 11,495
11,495 Satisfied Customers
Experience: Experience with iPhone and other Smartphones

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