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I'm locked out of my phone and forgot the password. The day…

Customer Question
I'm locked out of...

I'm locked out of my phone and forgot the password

Technician's Assistant: When did you last reset your username and password?

The day i got the x delivered

Technician's Assistant: Have you installed any updates recently?

I was trying to today and thats what got me locked out of it

Technician's Assistant: What troubleshooting have you tried?

Connected to itunes

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Nope i just want in my phone

Submitted: 8 months ago.Category: Smartphones
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Answered in 2 minutes by:
11/13/2017
Technician: Richard, Smartphone Specialist replied 8 months ago
Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 47,275
Experience: Extensive Smartphone Issue Resolvement
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the model of your phone please?

Thank you

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Vinod Menon, Customer Service
Category: Smartphones
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