Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
It says "SIM locked. if I want to unlock it it says "ENTER
Hi, it says "SIM locked. if I want to unlock it it says "ENTER PIN". I only got one attempt remaining and I don't know, which Pin to enter … read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
When i try to enter my password i get a locked for security
when i try to enter my password ***** get a locked for security reasons. how can i undo this. it started when i went to the apple store in Modesto to replace my iphone 5s about 6 months ago. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I just purchased a new Iphone the 8+. I purchased it without
I just purchased a new Iphone the 8+. I purchased it without a sim card because I use Net 10 as a provider with Verizon as the service. When I put the sim card in and called Net 10 today to get the ph… read more
Harry
Harry
2,274 satisfied customers
I locked my SIM on my new iPhone 7 Plus, when trying to dial
I locked my SIM on my new iPhone 7 Plus, when trying to dial the phone it comes up with the message: SIM Locked, then comes up with a message, "contact carrier to unlock PUK? I can't use the phone now… read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
443 satisfied customers
Inherited apple 5 consumer cellular provided new sim card
Inherited apple 5 consumer cellular provided new sim card and activated the phone problem previous user was locked out of the phone I dont have his information and he cannot remember his password ****… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I don't know my lg lancet puk 8 -4 digit codes and I'm
I don't know my lg lancet puk 8 -4 digit codes and I'm locked out of my phone by accident I only have a couple trys left … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
79 satisfied customers
I wish to change my phone. I am happy with my iPhone 5S but
I wish to change my phone. I am happy with my iPhone 5S but the 16G memory is neary full allthe time. … read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
Are you able to PLEASE unlock my phone. I wanted to lock the
Hi, Are you able to PLEASE unlock my phone. I wanted to lock the phone for security purposes yesterday and have obviously entered wrong numbers. Number is(###) ###-####Thanks Sue Elliott… read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
My 5s apple iphone is disabled tried to restore with apple
My 5s apple iphone is disabled tried to restore with apple technician on 1/2/2016 with no result, suggestion was to send for apple repair in Sydney, would send me a replacement phone transfer my sim c… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
Somehow my phone updated and then locked me out I called
Somehow my phone updated and then locked me out I called metro and they gave me 2 separate coded one to unlock the phone and one to unlock sim it unlocks the phone until the phone is turned off again … read more
Jason Jones
Jason Jones
AAS Information Technology
2,455 satisfied customers
I need the PUK to unlock my SIM card (Model NOKIA Lumia 530)
I need the PUK to unlock my SIM card (Model NOKIA Lumia 530) (carrier T Mobile) ( Software windows 8.1 Mac address 9c-6c-15-75-48-2c MDN: Nokia IMEI: 356462061078038… read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
I loaned my iPhone 5 to an 11 year old and now it is locked.
I loaned my iPhone 5 to an 11 year old and now it is locked. The screen says "iPhone disabled"- go to iTunes. In the corner it says "locked SIM". I called apple and they said go to iTunes. My carrier … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,921 satisfied customers
My iPhone 6 sends all calls to voicemail after activation
I just activated my iphone 6 and all calls are going into voicemail. I've checked & I don't have privacy activated… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
I just bought a unlocked iPhone 5s from Apple Store. I turned
I just bought a unlocked iPhone 5s from Apple Store. I turned it on, it said, "SIM Required. Try Again." How do I activate it?… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I have unlocked this phone through ATT but when I put
Hi. I have unlocked this phone through ATT but when I put another card I get the message: Unable to run application with this sim card. It turns off time after time.… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
omg you guys are so awesome! however I purchased an Iphone
omg you guys are so awesome! however I purchased an Iphone 4s on ebay unlocked an switched over my sim card but when and after ive charged the phone and inserted the sim card its still asking for a 4 … read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
I just purchased a Pantech Ease P2020 phone & after transferring
I just purchased a Pantech Ease P2020 phone & after transferring my SIM card from my LG phone to it, when I turned the Pantech on, I got a message saying "SIM card locked". I tried unlocking the card … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,921 satisfied customers
I have a Samsung DUOS GT-E2222. THe PUK code is locked and
I have a Samsung DUOS GT-E2222. THe PUK code is locked and i have no attempts left. How do I reset or unlock my phone?… read more
jermonte66
jermonte66
Bachelor's Degree
8 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

382 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x