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I need my puk and sim number. Apple 5s. It just shut down…

Customer Question
I need my puk...

I need my puk and sim number

Technician's Assistant: What's the make/model of your device? How old is it?

Apple 5s

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It just shut down because I was locked out

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I need to get another sim card or i could get my digits from him

Submitted: 10 months ago.Category: Smartphones
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Answered in 13 hours by:
10/7/2017
Technician: ElectronicsPete, Engineer replied 10 months ago
ElectronicsPete
ElectronicsPete, Engineer
Category: Smartphones
Satisfied Customers: 20,621
Experience: Electronic Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Technician: ElectronicsPete, Engineer replied 10 months ago

You can only get the PUK code from your cellular provider.

Let me know who your cellular provider is if you need any assistance in contacting them.
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