Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
Is there anyway to take a bulk of your photos or both of you
Is there anyway to take a bulk of your photos or both of you were screenshots and print them out all at once rather than piecemeal on your iPhone 5s? Also, since my iPhone is my only phone should I ha… read more
Harry
Harry
2,274 satisfied customers
I phone is frozen -- can't turn it off & can't access any
I phone is frozen -- can't turn it off & can't access any app/email/phone/text. Volume works & I can unlock -- but that is all is will do. … read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
SIM NOT SUPPORTED. I'm trying to activate a Sprint phone
SIM NOT SUPPORTED. I'm trying to activate a Sprint phone with Verizon. … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
79 satisfied customers
I went to go into Google, but it seems to have disappeared
I went to go into Google, but it seems to have disappeared from my icons on my iPhone 6. … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
I have a Microsoft lumia 950 that has locked up. On the
I have a Microsoft lumia 950 that has locked up. On the screen there is a icon for the flash and another icon for settings. I have tried all the buttons and there is no responase. What can be done to … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,223 satisfied customers
Somehow my phone updated and then locked me out I called
Somehow my phone updated and then locked me out I called metro and they gave me 2 separate coded one to unlock the phone and one to unlock sim it unlocks the phone until the phone is turned off again … read more
Jason Jones
Jason Jones
AAS Information Technology
2,455 satisfied customers
I was just using my I phone 4s- I am not sure what I did but
hi I was just using my I phone 4s- I am not sure what I did but I am now getting a voice telling me the time and that the screen is locked with a small camera icon on the bottom right corner- I can't … read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
To be honest, my husband blocked my Location Services on my
To be honest, my husband blocked my Location Services on my phone so that I can't turn on sharing apps. It's grayed out. He also blocked my Photos connection to Facebook and I can't upload a picture o… read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
All of a sudden I can't open my phone. Nothing happens when
All of a sudden I can't open my phone. Nothing happens when I try to slide to unlock. Turning it off then on doesn't help.… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
1,938 satisfied customers
My iphone 5c does not switch to horizontal when I turn the
My iphone 5c does not switch to horizontal when I turn the phone sideways anymore. Is this a setting or a defect?… read more
Kriptokrit
Kriptokrit
Smartphone Tech.
176 satisfied customers
i boguht the iphone that was unlocked i download an app now
i bought the iphone that guy said it was unlocked so i meet him at tmobile and got sim card phone worked good then day later i downloaded a few apps phone started to say no service what could be the p… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,766 satisfied customers
How to unlock cellphone?(sony ericson 380a) it's a fido
how to unlock cellphone?(sony ericson 380a) it's a fido phone,all it says is incorrect sim card, does that means its lucked?i live in trinidad and we use our own provider which works with any phone th… read more
ITTechChris
ITTechChris
IT Technician
152 satisfied customers
when syncing with Windows live yesterday, my phone wiped out
when syncing with Windows live yesterday, my phone wiped out all contact info for the past 2 years. HTC rep said to set up Zune account, unlock phone, sync and data will probably be recovered. My phon… read more
Richard
Richard
Smartphone Specialist
49,189 satisfied customers
iPhone 4 updated to 6.0 and now not connecting to mobile
just updated my iPhone 4 to the new version 6.0(10a403) and since i did my phone will not reconnect to its carrier any more why is this???? i bought it in Ireland then moved to Australia and i have be… read more
Expert
Expert
I just bougt an unlock code for a blackberry storm and when
I just bougt an unlock code for a blackberry storm and when I insert the sim card it says sos in red where the signal bar is. When I go in advance network it shows the name of my carreer but it says i… read more
John
John
Bachelor's Degree
5,525 satisfied customers
why does my iphone say no service and at apple it says that
why does my iphone say no service and at apple it says that there is no sim card in the phone this has all happened when i downloaded the newest software on itunes and i can't get any further than "Ac… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
Evening, I have an Acer S200 mobile phone and cannot seem
Evening, I have an Acer S200 mobile phone and cannot seem to activate the zoom function when in camera mode. The user manual says zoom can be adjusted by pressing the volume keys at the side of the ph… read more
Richard
Richard
Smartphone Specialist
49,189 satisfied customers
Why does my bb show 2 sim cards and 2 telephone numbers, it
why does my bb show 2 sim cards and 2 telephone numbers, it is a 9700 bold why when i send a bb messenger message to my wifes torch does she get it in ther bb messanger and in her messages in my bb me… read more
MobileDeviceXpert
MobileDeviceXpert
Network Engineer III
Bachelor's Degree
119 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x