Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
Bought iphone6s TracFone--can't install SIM card. Don't
Bought iphone6s TracFone--can't install SIM card JA: Who is your current wireless carrier? Customer: don't know JA: Was your SIM card activated with your carrier? Is there a reason they might have dea… read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
It's not reading the sim card it say sim not valid, even
hi good afternoon it's not reading the sim card it say sim not valid, even dough the iPhone is from the same carrier … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
206 satisfied customers
Cannot make phone calls or send messages. Phone says NO SIM.
Cannot make phone calls or send messages. Phone says NO SIM … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
79 satisfied customers
I purchased an I phone 6S and need to return it. However
I purchased an I phone 6S and need to return it. However when I put the Sim card in the new iPhone 6s from my old iPhone 6 ass I remember there being a dialog box coming up on the phone saying I would… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I was doing the byop online, on my phone, but i can't get
I was doing the byop online, on my phone, but i can't get the sim card in my phone … read more
Samuel White
Samuel White
Owner and Expert Tech
293 satisfied customers
I just bought an IPhone today when I try to call out it says
I just bought an IPhone today when I try to call out it says no SIM card installed. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,612 satisfied customers
Of the available iphones and android phones, which do you
Of the available iphones and android phones, which do you recommend for someone who only wants to use while traveling, does very little texting, search for eating places, read emails and looks at Face… read more
Michael T
Michael T
80 satisfied customers
Barry Ribbons here. My son, Derek Ribbons gave me his IPhone
Hi. Barry Ribbons here. My son, Derek Ribbons gave me his IPhone 6 (MEID 354410067883259) when he upgraded. The phone had an AT&T SIM card (89014104277532498015). I replaced it with a Red Pocket SIM c… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I have a iphone 5 s for the last two weeks i'm getting no
i have a iphone 5 s for the last two weeks i'm getting no sim card message and then no service … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
Is it true that you deactivate a 4g sim card when you change
Is it true that you deactivate a 4g sim card when you change a phone number? I'm hitting my head against this now twice. I bought a used Verizon phone (Galaxy Nexus) "clean esn" off craigslist. Tried … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I would like to know from which generation iPhones come
I would like to know from which generation iPhones come unlocked even if i buy it from a carrier. And does it come unlocked out of the box? Please give the most info you know about this subject. I am … read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
My iPhone 6 sends all calls to voicemail after activation
I just activated my iphone 6 and all calls are going into voicemail. I've checked & I don't have privacy activated… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
How do you convert an iPhone (currently with Verizon) for
How do you convert an iPhone (currently with Verizon) for use internationally by replacing the SIM card? I'm told it has to be unlocked. What does that mean? Is it legal? Can iPhones be purchased &quo… read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
I have iPhone 4G, and i have selected an wrong option and all
I have iPhone 4G, and i have selected an wrong option and all the screen go off, but if you switch it on, you see USB cable with the allow to iTunes symbol on the screen, if you teach anything it not … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I just bought an iPhone 4 16gb off of eBay. It does not have
I just bought an iPhone 4 16gb off of eBay. It does not have a SIM card in the slot; can I buy a tracfone or other prepaid SIM card and use it in the iPhone? I have an AT&T account for my iPhone 3 rig… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
iPhone 4 updated to 6.0 and now not connecting to mobile
just updated my iPhone 4 to the new version 6.0(10a403) and since i did my phone will not reconnect to its carrier any more why is this???? i bought it in Ireland then moved to Australia and i have be… read more
Expert
Expert
i have a brand new iphone upgraded from 3gs. bought in apple
i have a brand new iphone upgraded from 3gs. bought in apple store. doesnt work. face says "missing sim card" and "invalid simcard."… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
My sons tracfone (Samsung) doesnt work. It just shows a wh
My son's tracfone (Samsung) doesn't work. It just shows a white screen. Will moving the sim card to another same phone work? If not, what do I do?… read more
Kriptokrit
Kriptokrit
Smartphone Tech.
176 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x