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My phone gets stuck when I try to sign into Apple ID

Customer Question
My phone gets stuck...

My phone gets stuck when I try to sign into Apple ID Password

Technician's Assistant: How old is the phone?

Iphone5s just bought it

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I turned off 2 step verification

Technician's Assistant: Anything else you want the smartphone Expert to know before I connect you?

What is cost? do you accept paypal?

Submitted: 10 months ago.Category: Smartphones
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Answered in 3 hours by:
9/26/2017
Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: Smartphones
Satisfied Customers: 22,196
Experience: Smartphone support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 10 months ago

What do you mean by stuck?

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