Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I have a Blackberry Bold 9900 with software version 7.1
I have a Blackberry Bold 9900 with software version 7.1 Bundle 2840. Bell Canada recently updated their bell e-mail service and I am unable to receive e-mails since my current software has no advanced… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
Hi, BB Bold 9900 has frozen during software download GPS Maps
Hi, BB Bold 9900 has frozen during software download 'GPS Maps for Google Lock for SMS'. Looked at BB site, restarted in Safe Mode, then tried to delete unwanted app. However when I select Lock for SM… read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
hello sir/madammy new bold 9900 cannot get the existing
hello sir/madam my new bold 9900 cannot get the existing contacts (around 1680) from outlook during syncing process. it proceeds well until the 80-something contact and then hangs. please advise.… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I have a BlackBerry Bold 9780 that I love and use it for email,
I have a BlackBerry Bold 9780 that I love and use it for email, text, calls and the only important app that I use is Password XXXXX Well, I'm starting to think about finally getting an iPhone. I love … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,224 satisfied customers
when I open my applications icon , under all files, I see rows
when I open my applications icon , under all files, I see rows of fles which I can delete. However some say 'local storage' which when I try to delete, it will not delete. How do I delete these ' loca… read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
When I try to synchronise my Blackberry Bold 9790 I get following
When I try to synchronise my Blackberry Bold 9790 I get following message. Synchronisationerror. A programerror has occured at line 131 in.\Error.cpp. Repport error by sending logfile to technical sup… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
bought a new blackberry 9900 bold. been trying to change password
bought a new blackberry 9900 bold. been trying to change password XXXXX old phone. it tells me that it's locked.… read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
I have a BlackBerry Bold 9780 via T-Mo and am considering upgrading
I have a BlackBerry Bold 9780 via T-Mo and am considering upgrading to a Bold 9900 (OS 6 to OS 7) I know that BB 10 is coming soon, but don't care. Do you know if it uses the same BlackBerry Desktop M… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I can no longer sync my blackberry bold to my microsoft outlook
I can no longer sync my blackberry bold to my microsoft outlook account. Organizer synchronization fails. I also have duplicate contacts on my gmail account when I changed email addresses. Please help… read more
ITTechChris
ITTechChris
IT Technician
152 satisfied customers
my blackberry 9900 screen would not come up,the button shows
my blackberry 9900 screen would not come up,the button shows white lights but the screen is black.… read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
The symbols key on my blackberry appears jammed. when I type,
The symbols key on my blackberry appears jammed. when I type, all I get are symbols, not letters. how do i fix this?… read more
Dustin
Dustin
Support Technician
2,892 satisfied customers
Am trying to backup my -Berry 7290 (old) address book (only)
Am trying to backup my B-Berry 7290 (old) address book (only) to my dell PC w/ Desktop S/W v. 4.0. Berry S/W is v. 4.02.49. Problem: when cable-connected, Desktop S/W doesn't recognize anything on the… read more
Dustin
Dustin
Support Technician
2,892 satisfied customers
Just got Blackberry Bold. On restart I can unlock the device,
Just got Blackberry Bold. On restart I can unlock the device, then appears system is locked up. Only Blackberry key does anything. I can not make calls but can answer calls that come to the phone. I p… read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
How do I transfer my excel contacts list on my Torch 9810 to
How do I transfer my excel contacts list on my Torch 9810 to the Contacts list of the phone itself.… read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
I have just upgraded the OS on my Bold 9900. I have lost all
I have just upgraded the OS on my Bold 9900. I have lost all the apps I had downloaded. I cannot get Blackberry App World to work - it just keeps closing down. What can I do?… read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
Blackberry Curve 9360 using Blackberry Desktop Software (2.3.1.5) and
Blackberry Curve 9360 using Blackberry Desktop Software (2.3.1.5) and iCal (5.0.3) and OSX Lion (10.7.4) - sync issue such that calendar appointments created on Curve go across to iCal but those creat… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
191 satisfied customers
I have the new Blackberry Bold from Verizon, 9930. I would
I have the new Blackberry Bold from Verizon, 9930. I would like to have a calendar that syncs automatically with either of the calendars that I have on my computer. I presently have both the Microsoft… read more
ITTechChris
ITTechChris
IT Technician
152 satisfied customers
I am using BlacBerry desktop to synchronise to Microsoft Outlook
I am using BlacBerry desktop to synchronise to Microsoft Outlook 2007. The phone i am using is a BlacBerry Bold 9700 and the software version BlacBerry Devise Software is 6.0 Bundle 1879 (v6.0.0448, p… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
191 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x