Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
My daughter's phone won't receive or make calls. I phone 7.
My daughter's phone won't receive or make calls JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: I phone 7 JA: How long has this been going on with your iPhone? What … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I'm having intermittent problems. Sometime a hyperlink, app
I'm having intermittent problems. Sometime a hyperlink, app or website won't open. Sometimes everything works, but more often there is a problem. Last week I had several apps to update and they wouldn… read more
Justin Johnson
Justin Johnson
Owner
7,114 satisfied customers
Portable compact battery - I would like somebody to
Portable compact battery - I would like somebody to recommend the best option available regarding portable batteries (or similar devices) for me to charge my smartphone or any other device that has a … read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
I bought a new Toyota and we are trying to set up Entune and
Hi. I bought a new Toyota and we are trying to set up Entune and Scout. My iPhone is telling me that I need to do a Software Update of iOS 11.2.6 to the iPhone. It is asking for the "Passcode". I have… read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
59 satisfied customers
Pearl, I took my phone to a verizon store and they indicated
Pearl, I took my phone to a verizon store and they indicated that I have something going on that will not allow me to delete my messages. The ones I try to delete do not delete. Need some help. … read more
Michael T
Michael T
80 satisfied customers
My iPhone has had the "iPhone is disabled connect to iTunes"
Hi my iPhone has had the "iPhone is disabled connect to iTunes" message for the past two days. When I plug my phone into iTunes it says, "Do you want to allow this computer to access information on th… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I bought a smartphone 7 from a Store On Facebook. I met the
I bought a smartphone 7 from a Store On Facebook. I met the person asked pertinent questions. Gave him $400 for phone. We tried ALL day to get the phone unlocked, apps I… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
79 satisfied customers
A stalker has been harassing via text, and finding out
A stalker has been harassing via text, and finding out things that were only through text. So it seems they could read my texts to others. A friend told me that they may have spoofed/cloned my phone. … read more
Eric
Eric
Software Developer
Associate Degree
1,516 satisfied customers
How can I prevent a blocked caller from going onto my
How can I prevent a blocked caller from going onto my iPhone7+ voice mail. The call is blocked so it doesn't ring but the caller is automatically given my voicemail to leave a message. AT&T is my prov… read more
Samuel White
Samuel White
Owner and Expert Tech
293 satisfied customers
My phone battery is very poor. I received a new phone in the
My phone battery is very poor. I received a new phone in the last couple of months and the battery drains way too fast for being a new phone. I had a tech help me with this problem and it did not corr… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
2,500 satisfied customers
No category so I sent to networking. If that's not right
No category for iPhone so I sent to networking. If that's not right please forward it to the correct person. I have an iPhone 6s. I just had long phone convo with Google phone person. NO JOY. Luckily … read more
Benjamin Larson
Benjamin Larson
Software Development Engineer
Bachelor
43 satisfied customers
James, we were talking earlier and must have got cut off.
James, we were talking earlier and must have got cut off. When I do what you say - just add her apple id in my imessages it send a notification to the other devices. I tested it on my old phone before… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,771 satisfied customers
I got a new ios on my I phone.i lost all my contacts texts
I got a new ios on my I phone.i lost all my contacts texts pictures what could I do to restore my phone to the old settings… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
i tried to download new app for apple6 on my ipone it has a
i tried to download new app for apple6 on my ipone it has a picture to connect to itunes when i plug it into usb for itunes it says it detects my iphone in recovery mode restore the ipone before itune… read more
ITTechChris
ITTechChris
IT Technician
152 satisfied customers
I have installed spy bubble onto one of my iphones. I believe
I have installed spy bubble onto one of my iphones. I believe that I have installed it correctly, Cydia and the Radio icons appear on my screen, and it tells me that it has been jail broken. When I lo… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,253 satisfied customers
iPhone 4s failed during restore. Now when I try to restore
iPhone 4s failed during restore. Now when I try to restore all I get is the iTunes logo and a USB cable with an arrow. How do I break out of this loop and start another restore?… read more
Dustin
Dustin
Support Technician
2,892 satisfied customers
with the iPhone on but locked, I still can receive incoming
with the iPhone on but locked, I still can receive incoming calls, right? The problem I am having is what users call "butt calls." The iPhone is locked and in my pocket, and I bend or assume a positio… read more
Sergio A.
Sergio A.
Security & Technical Specialist
Bachelor's Degree
390 satisfied customers
Something strange is happening with my iPhone 4. When I sync
Something strange is happening with my iPhone 4. When I sync it with my main computer (I have tried both USB sync and wi fi) there is a stays bar that shows up saying how much space is taken up by mus… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

382 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x