Smartphone Questions? Ask A Smartphone Technician for Answers
Hi there and welcome
Can you on the phone hold the home and power buttons until you see the apple logo then release.
Let the phone restart and tell me if it then functions correctly.
Let me know the results please
your most welcome!
It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok.
If you would like any additional information or assistance, please do not hesitate to let me know.
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