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My xterm eMac is not showing up on my Bluetooth devise on my…

Customer Question
My xterm eMac is...

My xterm eMac is not showing up on my Bluetooth devise on my iPhone so I'm not able to pair it anymore

Technician's Assistant: What's the make/model of your device? How old is it?

Soma 360. I'm guessing it's about5 yrs old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I turned off and on. iPhone and the same with soma.

Submitted: 11 months ago.Category: Smartphones
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Answered in 35 minutes by:
9/16/2017
Technician: Samuel White, Tech Expert replied 11 months ago
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 531
Experience: Verizon Tech Manager multi-unit
Verified

I am Samuel. Are you trying to connect the Some to an iPhone? If so which model iPhone do you have?

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