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I accidentally deleted some text messages that I want back.

Customer Question
I accidentally deleted some...

I accidentally deleted some text messages that I want back.

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

Where do I find that information?

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I went to the Verizon store. They got back my conversation from the text, but not the other person's. That's what I needed. Just today, because they were accidentally deleted.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I am technologically challenged. Just want to get the other side of the conversation.

Submitted: 11 months ago.Category: Smartphones
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Answered in 2 hours by:
9/11/2017
Technician: Joel Kalman, Electrical Engineer replied 11 months ago
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Smartphones
Satisfied Customers: 1,054
Experience: I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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Technician: Joel Kalman, Electrical Engineer replied 11 months ago

What is the make and model of your smartphone?

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