Smartphone Questions? Ask A Smartphone Technician for Answers
Hello, my name is ***** ***** I'll be assisting you today with your question. Can you please provide me with the make and model of your LG phone so that I may do some further research into your issue?
could you look at the apps that are installed on your phone and tell me if there is an app called "Slacker" installed on the phone, please?
ok, thank you. There were reports that the app was causing issues. The only thing you could try at this point is to perform a factory reset of the phone and see if that resolves the issue. I would recommend backing up any pictures you would want to keep before doing so. If you need instructions on how to do a reset, I would be happy to get them for you.