Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I can no longer get my Google Play Books from my Samsung
I can no longer get my Google Play Books from my Samsung tablet to my Iphone. I use to be able to do this but not now w Iphone 6. Need help … read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
My husband has an iphone 4s and would like to switch to my
my husband has an iphone 4s and would like to switch to my sons iphone 5 … read more
Michael T
Michael T
80 satisfied customers
Just bought an iPhone 6 (had a 4s). After merging info from
Just bought an iPhone 6 (had a 4s). After merging info from old phone to new phone, only about 50 of a couple hundred contacts went over to the new phone. Went back to store and we tried getting in to… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I have a new iPhone 6 and somehow it backed up to my daughters
I have a new iPhone 6 and somehow it backed up to my daughters iPhone's last backup on my macair.....she said she hasn't used that iCloud account in years and does not know the password ***** the asso… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
Have n i phone 4s. need to transfer contacts to another
have n i phone 4s. need to transfer contacts to another iphone 4s. can this be blue toothed n how. if not how can it be done.… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
Old phone- 4S...new phone- 6. Love it but... There is an app
Old phone- 4S...new phone- 6. Love it but... There is an app on the 4S that I can't get on the 6. Amazon Price Check. I backed up the 4S to my computer. Then I backed up the 6 for the first time. It d… read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
Hi Nick I having a problem getting my email in my IPhone
Hi Nick I having a problem getting my email in my IPhone 4S. Appearing in the screen is : Cannot get mail. The connection to server failed.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
what is the deductable my iphone 4s was stolen and i have the
what is the deductable my iphone 4s was stolen and i have the ins also can you locate phone gps… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
I Phone 4S using Verizon as my carrier. Cannot access my Itunes
I Phone 4S using Verizon as my carrier. Cannot access my Itunes account on my laptop, it reads no SIM card that I have a cdma connection. What diff does that make in accessing my itunes account for th… read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
Hi. I have a new iPhone 5. My old iPhone 4s has all my apps
Hi. I have a new iPhone 5. My old iPhone 4s has all my apps and data and contacts. My itunes account is on an old desktop which I can't access now. Can I set up a new iTunes account on my new computer… read more
ITTechChris
ITTechChris
IT Technician
152 satisfied customers
I just activated my ATT Iphone 5, How do I transfer all of
I just activated my ATT Iphone 5, How do I transfer all of my information from my 4s to my 5?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
how do a pair an iPhone 4s with a blue ant s4. It was previously
how do a pair an iPhone 4s with a blue ant s4. It was previously paired with a blackberry and does not seem to find the phone. Bluetooth is on… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I have downloaded songs from my computer to my iphone but they
I have downloaded songs from my computer to my iphone but they don't show up any where although in my settings it shows over 1000 songs… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
I crushed my 3gs and just purchased the 4s. When I went to
I crushed my 3gs and just purchased the 4s. When I went to sync everything, I lost a lot of my notes I had. When I checked my old phone they were there. But when I just checked again today, they are g… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
Iphone 4S After General Reset and reset by Itunes backup from
Iphone 4S After General Reset and reset by Itunes backup from computer Seemed like all was done. Phone came ON, asked for language , country, wifi, wifi password, birthdate and then APPLE ID (which th… read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
broke phone and need new one. what is best (cheapest) option
broke phone and need new one. what is best (cheapest) option for a new 4s? I do not have an upgrade available on my at&t account Thanks Tony… read more
nalosin
nalosin
Smartphone Support Specialist
High School or GED
64 satisfied customers
New iPhone constantly asking for exchange password
Just got a new iphone 4S. Had gmail exchange account set up on previous iphone3gs. Now new phone is constantly asking for exchange password... can you help? I put in the password XXXXX I know is right… read more
Waitongu2
Waitongu2
Technician
Bachelor's Degree
159 satisfied customers
I have an old i phone with music and apps I want to save. How
I have an old i phone with music and apps I want to save. How do I get the data off the phone and put them onto my new pc. The old computer is not available. After I transfer the data to I tunes I wan… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
583 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

1,119 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x