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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 372
Experience:  Experience in supporting and using smartphones.
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How do I cpen the cell phone. When I call the number it says

Customer Question

How do I cpen the cell phone. When I call the number it says the voice box needs to be opened. The cell phone is a older phmoe The number is(###) ###-#### Help!. John
JA: How old is the phone?
Customer: About 5-years. We purchased AT&T service yesterday. JOhn
JA: How long has this been going on? What troubleshooting have you tried?
Customer: The phone is not usable.
JA: Anything else you want the phone expert to know before I connect you?
Customer: No.
Submitted: 2 months ago.
Category: Smartphones
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you tell me the make and model of the phone?

thank you