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How do I cpen the cell phone. When I call the number it says…

Customer Question
How do I cpen...

How do I cpen the cell phone. When I call the number it says the voice box needs to be opened. The cell phone is a older phmoe The number is(###) ###-#### Help!. John

Technician's Assistant: How old is the phone?

About 5-years. We purchased AT&T service yesterday. JOhn

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

The phone is not usable.

Submitted: 1 year ago.Category: Smartphones
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Answered in 3 minutes by:
8/3/2017
Technician: Richard, Smartphone Specialist replied 1 year ago
Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 47,537
Experience: Extensive Smartphone Issue Resolvement
Verified

Hi there and welcome

Can you tell me the make and model of the phone?

thank you

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