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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 372
Experience:  Experience in supporting and using smartphones.
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Am trying to set up my new iphone 7 and cannot get it to

Customer Question

am trying to set up my new iphone 7 and cannot get it to recognize my password ***** att phone store set up. i am a shut in And have no phone service
JA: How old is the phone?
Customer: 1 day
JA: How long has this been going on? What troubleshooting have you tried?
Customer: everything my tower is ATT7tyneFE the agent at the phone store set the password ***** prayforme12 and it does not work
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Smartphones
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

What type of password ***** ***** asking for?

Customer: replied 2 months ago.
i need my icloud login. forget the other
Expert:  Josh replied 2 months ago.

Do you mean you need to reset the iCloud account password?