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I ALWAYS HAVE INTERNET CONNECTION ON MY PHONE, BUT LAST

Customer Question
I ALWAYS HAVE INTERNET...

I ALWAYS HAVE INTERNET CONNECTION ON MY PHONE, BUT LAST NIGHT AND THIS MORNING I DO NOT HAVE IT AND CAN NOT RECEIVE OR MAKE CALLS OR TEXTS . SOMETHING HAS BEEN TURNED OFF BUT I DON,'T KNOW WHAT. THANKS

Technician's Assistant: Does your network appear in the Wi-Fi list on your phone?

YES

Technician's Assistant: Are other devices (computer, tablet, etc.) connecting to the router?

YES I AM A SCHOOL TEACHER SO I AM USING THE SCHOOLS WI-FI. IT WAS WORKING ALL DAY YESTEDAY

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the smartphone expert, I'll connect you shortly.

Customer:***@******.***

Technician's Assistant: Anything else you want the smartphone expert to know before I connect you?

Other than my phone is showing mobile network not available

Submitted: 9 months ago.Category: Smartphones
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Answered in 6 minutes by:
8/3/2017
Technician: Richard, Smartphone Specialist replied 9 months ago
Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 45,529
Experience: Extensive Smartphone Issue Resolvement
Verified

Hi there and welcome

Can you please tell me the make and model of your phone please?

Thank you

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Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 380
380 Satisfied Customers
Experience: Experience in supporting and using smartphones.

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