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I ALWAYS HAVE INTERNET CONNECTION ON MY PHONE, BUT LAST

Customer Question
I ALWAYS HAVE INTERNET...

I ALWAYS HAVE INTERNET CONNECTION ON MY PHONE, BUT LAST NIGHT AND THIS MORNING I DO NOT HAVE IT AND CAN NOT RECEIVE OR MAKE CALLS OR TEXTS . SOMETHING HAS BEEN TURNED OFF BUT I DON,'T KNOW WHAT. THANKS

Technician's Assistant: Does your network appear in the Wi-Fi list on your phone?

YES

Technician's Assistant: Are other devices (computer, tablet, etc.) connecting to the router?

YES I AM A SCHOOL TEACHER SO I AM USING THE SCHOOLS WI-FI. IT WAS WORKING ALL DAY YESTEDAY

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the smartphone expert, I'll connect you shortly.

Customer:***@******.***

Technician's Assistant: Anything else you want the smartphone expert to know before I connect you?

Other than my phone is showing mobile network not available

Submitted: 1 year ago.Category: Smartphones
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Answered in 6 minutes by:
8/3/2017
Technician: Richard, Smartphone Specialist replied 1 year ago
Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 47,537
Experience: Extensive Smartphone Issue Resolvement
Verified

Hi there and welcome

Can you please tell me the make and model of your phone please?

Thank you

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Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
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Experience: Experience in supporting and using smartphones.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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