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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 372
Experience:  Experience in supporting and using smartphones.
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We have one apple id shared by 5 family members and we are

Customer Question

we have one apple id shared by 5 family members and we are having trouble with overlap. can you help us fix it?
Submitted: 2 months ago.
Category: Smartphones
Expert:  ElectronicsPete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Customer: replied 2 months ago.
thanks.
Expert:  ElectronicsPete replied 2 months ago.

What do you mean by "overlap"?

Customer: replied 2 months ago.
the names on the phones don't match up. sometimes pictures get shared between phones. facetime rings on the wrong phones. some messages come through to another member of the family.
Customer: replied 2 months ago.
i'll come back on when my son gets home and ALL 5 devices are in front of me!
Expert:  ElectronicsPete replied 2 months ago.

ok