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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 372
Experience:  Experience in supporting and using smartphones.
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I can't send or recive calls or texts, iphone 5s, this

Customer Question

i can't send or recive calls or texts
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: iphone 5s
JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: this morning, shut down 4 times
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: not that i can think of
Submitted: 2 months ago.
Category: Smartphones
Expert:  Richard replied 2 months ago.

Hi there and welcome

Canb you please hold the home and power buttons on the phone for about 10 seconds until you see the apple logo then release.

Let the phone restart and tell me how it then operates please